The Retail Podcast

Every episode of The Retail Podcast with an on-page player, chapters, show notes and a full transcript where the feed provides one.

269 episodes

• 
  489 days ago

  Five Things Friday: Luxury Wellness, World Retail Congress & Retail Strategy Insights

  Welcome to Five Things Friday—your new weekly dose of insights, hosted by Laura & Alex from The Retail Podcast!In this debut episode, we explore:- 🌟 Luxury Wellness Clubs: How Sunday Sporting Club is reshaping social gatherings through fitness and meaningful connections.-…

  18m 34sListen on pageTranscript

• 
  492 days ago

  Empowering Frontline Workers: How Jabra and AI Transform Retail Communication

  Join Alex on The Retail Podcast as he speaks with Andrew Doyle, VP of Frontline Workers at Jabra, about how cutting-edge audio technology and AI are revolutionizing frontline communication in retail. Discover how Jabra enhances productivity, customer engagement, and employee s…

  16m 45sListen on pageTranscript

• 
  498 days ago

  How Retailers Can Win the Battle Against Returns with ReturnPro CEO Sender Shamiss

  Returns are costing retailers nearly $900 billion annually—and the problem is accelerating.In this episode, Sender Shamiss, CEO and co-founder of ReturnPro, joins The Retail Podcast to expose the operational chaos, financial impact, and future-facing solutions around retail re…

  22m 04sListen on pageTranscript

• 
  506 days ago

  Inside NRF APAC: Building Asia-Pacific’s Retail Powerhouse with Ryf Quail

  Step backstage at the NRF APAC Big Show 2025 with Ryf Quail, Managing Director at Comexposium, as he reveals the powerful growth, strategic decisions, and transformative experiences shaping retail across Asia-Pacific. Ryf shares candid reflections from NRF APAC 2024, dives int…

  23m 54sListen on pageTranscript

• 
  514 days ago

  Trust Place: The Saviour of Luxury Goods?

  Didier Mattalia, co-founder and CEO of Trust-Place, joins Alex on The Retail Podcast to explore how digital passports transform traceability and customer relationships post-purchase. Discover how luxury and premium brands across fashion, home furnishings, electronics, and mobi…

  18m 22sListen on pageTranscript

• 
  520 days ago

  Scaling Global Businesses with Language AI | Bryan Murphy, CEO of Smartling

  Global expansion means speaking your customers’ language, not just translating words but capturing your brand’s unique voice. Bryan Murphy, CEO of Smartling, joins The Retail Podcast to unpack how AI-driven localization transforms content strategy, boosts global SEO, and drama…

  16m 31sListen on pageTranscript

• 
  527 days ago

  Driving Marketplace Innovation at Kingfisher

  In this episode, David Gomez Cardona steps into the studio to discuss his global journey in e-commerce, logistics, and digital transformation. He highlights how Kingfisher—parent company of B&Q, Castorama, Brico Dépôt, and Screwfix, continues to strengthen its omnichannel …

  17m 06sListen on pageTranscript

• 
  533 days ago

  Elevating Retail with Innovation and Experience at the Retail Technology Show 2025

  Matt Bradley, Founder and Director of the Retail Technology Show, joins Alex to share the behind-the-scenes story of growing one of the UK’s leading retail events. Discover why Matt believes retail gatherings must go beyond exhibitions—they should entertain, educate, and inspi…

  14m 40sListen on pageTranscript

• 
  548 days ago

  Redefining Wellness Retail With Holland & Barrett on Store Design, Community, and Innovation

  Richard Fisher, part of Holland & Barrett’s design team, joins Alex from The Retail Podcast to explore a new era of store design. They discuss how to infuse “showbiz and punk” energy into store layouts, the crucial role of community spaces, and what it takes to make every …

  15m 09sListen on pageTranscript

• 
  556 days ago

  Inside NRF: How a Modern CMS is Powering Retail’s Biggest Show

  Join Alex from The Retail Podcast in conversation with Mark Wheeler (Storyblok) and Jason Hoolsema (CIO, NRF) on how a headless CMS revolutionized one of the world’s largest retail shows—enabling rapid content creation, seamless personalization, and a better experience for att…

  19m 44sListen on pageTranscript

• 
  562 days ago

  🎙️ How air up® is Changing the Way We Taste Water – with Co-Founder Lena Jüngst

  💡 Can scent trick your brain into tasting flavors?In this special Shoptalk Europe partnership episode of The Retail Podcast, Lena Jüngst, Co-Founder & Co-Inventor of air up®, shares how neuroscience, innovation, and product design are revolutionizing hydration. Lena will …

  16m 54sListen on pageTranscript

• 
  577 days ago

  AI in Retail: How Executives Are Embedding AI

  📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations.00:00 - Welcome & Introduction 02:15 - A…

  29m 07sListen on pageTranscript