The Retail Podcast
Every episode of The Retail Podcast with an on-page player, chapters, show notes and a full transcript where the feed provides one.
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269 episodes
441 days agoAPAC Retail 2025: Mobile Wallet Boom, Same-Day Delivery Costs, Country Road Turnaround
Mobile wallets now power 73 % of APAC e-commerce checkouts, same-day shipping prices hit record lows, and Australia’s Country Road Group faces a 93 % profit plunge. In this Five Things Friday episode, Alex (The Retail Podcast) joins Ryf Quail (Managing Director, NRF APAC) and …
40m 39sListen on pageTranscript
448 days agoBrick-and-Mortar CAC • Aesop’s $2.5B Playbook • DigitalFirst Meets Store Staff • Marketplaces
Customer-acquisition costs exploded online. Smart brands are responding with bricks, data—and a dash of theatre.⚡️ What we tackle in 20 minutesPhysical retail as the new CAC – DTC brands discover rent can be cheaper than Meta ads when the store becomes a stage.Aesop’s $2.5 b…
26m 35sListen on pageTranscript
450 days agoAI-Powered Retail Engagement: How Braze Unlocks Zero-Party Data & Omnichannel Loyalty
Braze’s Global Senior Director of Strategic Partnerships, James Herridge-Leng, lays out a blueprint for retailers who refuse to be trapped by channel silos or third-party walled gardens. Expect hard numbers: a 200 % jump in ROAS, email open rates doubling when WhatsApp joins t…
23m 35sListen on pageTranscript
455 days agoAsia’s Five-Element Edge • Australia’s IT Surge • 8-Minute Delivery • Meta’s AI Ad Rules • The Hybrid Consumer
Retail evolves faster than it’s ever moved. This week Alex, Ryf, and Laura unpack five forces reshaping the industry—and the brands proving each point.Asia’s five-element advantage – Emotional value, community identity, nighttime escapes, immersive art, smart-health choices. G…
35m 40sListen on pageTranscript
457 days agoNRF APAC 2025: Retail’s New Frontier with Jill Dvorak and Ryf Quail
Alex Rezvan from The Retail Podcast sits down with JillDvorak, SVP of Content at NRF, and Ryf Quail, Managing Director of NRF APAC.Recorded live from NRF APAC 2025 in Singapore, this conversation explores why the next generation of consumers is not just arriving—they’re here a…
21m 22sListen on pageTranscript
464 days agoNRF APAC 2025: Day 1 Highlights with Ryf Quail & Guests
🎙️ Podcast Title (Apple & Spotify) NRF APAC 2025: Day 1 Highlights with Ryf Quail & Guests🎧 Podcast Episode Description Kicking off Day 1 of NRF APAC 2025 in Singapore, Alex is joined by Ryf Quail, Managing Director and co-host of Five Things Friday, for a fast-paced…
8m 36sListen on pageTranscript
464 days agoNRF APAC 2025 Soundbite: Panchalee Weeratammawat on Retail’s Human Core
Recorded live at NRF APAC 2025, this short soundbite features Panchalee Weeratammawat, Chief People Officer of Central Retail. With nearly 80,000 employees across Thailand, Vietnam, and Italy, Panchalee shares what’s top of mind for retail leaders in Asia today.Key Highlights:…
3m 19sListen on pageTranscript
468 days agoFive Things Friday APAC Edition: Retail’s Next Moves at NRF Singapore & Shoptalk Europe
Welcome to a special APAC edition of Five Things Friday from The Retail Podcast.This week, host Alex is on the cusp of two retail mega-events: Shoptalk Europe and NRF APAC in Singapore. With Laura under the weather, we’re joined by special guest Reef Quail, Managing Director a…
20m 30sListen on pageTranscript
471 days agoHow Microsoft is Redefining Retail with Generative AI
The pace of retail transformation hasnever been faster—and Microsoft is at the heart of it. In this exclusive interview, Alex fromThe Retail Podcast sits down with Keith Mercier, Vice President ofWorldwide Retail & Consumer Goods at Microsoft. They explore:·How generative …
30m 52sListen on pageTranscript
473 days agoRetail Transformation in Asia-Pacific: Ryf Quail (NRF APAC) & Shopify’s Bold Moves, with The Retail Podcast
In this special “Five Things Friday: APAC Edition,” Alex from The Retail Podcast and Laura from Neat sit down with Ryf Quail, Managing Director of NRF APAC, to unpack the biggest trends shaping retail in Asia-Pacific ahead of NRF APAC in Singapore.🎙️ Topics covered:Ryf’s top …
22m 28sListen on pageTranscript
477 days agoRetail’s Next Frontier: Leadership, Agility & Digital Influence with Ben Miller of Shoptalk
In this powerhouse episode of The Retail Podcast, Alex sits down with Ben Miller, VP of Content at Shoptalk, to unpack what’s really shaping the future of global retail.From rising pressure on operational efficiency to the explosive growth of retail media and AI-powered discov…
23m 43sListen on pageTranscript
482 days agoMorrisons, Shein & the Realities of Retail Leadership | Five Things Friday
In this episode of Five Things Friday, Alex and Laura break down the strategies, trends, and tensions shaping the retail landscape.Fresh from the World Retail Congress in London, Alex shares how Morrisons is rebuilding trust with a simple but powerful 5-5-5 framework. Laura br…
22m 12sListen on pageTranscript
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