Store experience & design

Physical store formats, concepts, design and in-store service.

Maturity stage

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Items tagged: 151
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Last seen: 10 Sept 2026

Coverage

news · 10 Sept 2026 · Trade press
John Lewis Is Turning Its Christmas Storytelling Machine Into an Always-On Content Studio
John Lewis has opened The Box Studio, a permanent content creation facility inside its Oxford Street shop, as part of an £800 million investment programme. The move turns the storytelling capability behind its Christmas adverts into a year-round operation spanning social video…
news · 10 Sept 2026 · Trade press · primary theme
From Nordstrom Rack to Gen Beta: Five Retail Shifts Redefining Growth
Nordstrom Rack is expanding its physical footprint, Target is making its biggest move yet into prestige beauty, Williams-Sonoma is growing despite a difficult housing market, Lowe's is turning America's skilled-trades shortage into an industry-wide workforce challenge, and bea…
podcast · 4 Sept 2026 · Trade press · primary theme
Target Beauty Studio: Prestige Beauty Comes to 600+ Stores
Target is bringing 90 prestige, emerging and global beauty brands to more than 600 stores. Alex Rezvan and Jill Dvorak examine what Target Beauty Studio means for Target, Sephora and Ulta Beauty—and where the customer’s beauty spend could move next.This week’s US retail briefi…
podcast · 2 Sept 2026 · Trade press
Pinduoduo Malaysia, Singapore–Johor Bahru RTS and AI Search
Pinduoduo's expansion in Malaysia is testing how local retailers compete with ultra-low-price cross-border commerce, while the Singapore–Johor Bahru RTS Link could redraw the retail catchment between the two markets.Ngai Yuen Low, Ryf Quail and Alex Rezvan examine the proj…
news · 28 Aug 2026 · Trade press
Walmart, Home Depot, American Eagle, Best Buy and Ross Reveal Five New Rules of US Retail
Walmart is removing friction at checkout, Home Depot is turning stores into rapid-fulfilment hubs, American Eagle is betting on football culture, Best Buy has reached a major zero-waste milestone and Ross is proving that value retail can grow through more than price alone. Tog…
podcast · 28 Aug 2026 · Trade press
Walmart Adds Apple Pay as Ross Outpaces TJX on Q2 Comps
Walmart has started rolling out Apple Pay at select US Walmart and Sam's Club locations, with rollout to all US stores and clubs planned by the end of 2026. Alex Rezvan is joined by Jill Dvorak, Senior Vice President, Content at NRF, for five US retail stories: Home Depot's na…
news · 27 Aug 2026 · Operator voice · primary theme
Holland & Barrett Is Designing for the Attention Economy, Not Just the Shopping Trip
Speaking at EuroShop 2026, Holland & Barrett's Head of Store Design Richard Fisher explains why physical retail now competes with Netflix for attention, and how punk and showbiz design, Tesco concessions and the Cardiff Experience Store are reinventing a 150-year-old wellness …
news · 24 Aug 2026 · Trade press
From Shein's €3 Challenge to Fabletics' Global Push: Five Forces Reshaping International Retail
Cross-border e-commerce is getting more expensive, marketplaces are searching for growth beyond merchandise, India's quick-commerce boom is challenging traditional grocery, global shipping remains unpredictable and Fabletics is betting on stores for its next phase of expansion.
podcast · 21 Aug 2026 · Trade press
Five Things Friday UK: Harvey Nichols, Poundland, IKEA & Rapid Delivery
Five Things Friday UK Edition brings together the retail stories worth knowing this week. Alex Rezvan of The Retail Podcast and Simone Oloman, co-founder of Need It For Tonight, discuss the developments shaping the UK retail industry and what they could mean for retailers, bra…
news · 11 Aug 2026 · Trade press
Frasers, Tesco, Nike and FairPrice Reveal the New Battle for Retail Control
From Frasers Group's pursuit of Hugo Boss and Tesco's quick-commerce expansion to Nike's China recalibration and FairPrice's smart-store platform, five stories reveal that retail's next battle is about controlling the customer relationship.
news · 7 Aug 2026 · Vendor
NVIDIA's Vision for AI in Retail: Shopping Assistants, Digital Twins and the Rise of Physical AI
NVIDIA's Azita Martin on how generative AI, digital twins and physical AI are moving retail from pilots into stores, distribution centres and e-commerce.
podcast · 1 Aug 2026 · Operator voice
APAC Retail Trends: China Membership, Vietnam E-commerce & K-Food
Retail crime is becoming serious enough to affect whether stores can continue operating in parts of Australia. At the same time, Costco is expanding its reach in China through JD.com, Vietnam’s e-commerce market is being shaped by Shopee and TikTok Shop, and functional foods a…
podcast · 31 Jul 2026 · Trade press
Is UK Retail Changing Again? Argos, Charlotte Tilbury, ONS, Primark & Skims
The UK retail industry never stands still. This week Alex and Simone unpack five of the biggest retail stories shaping customer experience, ecommerce, retail technology and consumer behaviour across the UK. In this episode: • Charlotte Tilbury transforms Covent Garden into an …
news · 30 Jul 2026 · Trade press · primary theme
The World's Best Stores Are Converging Around One Idea
Matthew Brown's latest selection of the world's most innovative stores reveals a clear direction for physical retail. The winners are competing on emotion, hospitality, community and experience.
podcast · 29 Jul 2026 · Trade press
US Retail Sales Surge, Walmart’s World Cup Moment and Wonder’s $9B Bet
US retail sales rose more than 11% year over year in June across the core categories tracked by Retail Dive. But the headline number is only one part of this week’s retail story. Alex Rezvan and Jill Dvorak examine five developments affecting consumer behaviour, store experien…
news · 28 Jul 2026 · Trade press · primary theme
BM Is Rebuilding the Spanish Supermarket Shoppers Thought Lost
At its La Finca flagship in Madrid, BM is combining the craft of a traditional market with modern retail technology, local sourcing and specialist fresh food expertise.
podcast · 24 Jul 2026 · Trade press
Primark Faces New Pressure as M&S Bets on the Weekly Shop
M&S is building a bigger proposition around the family weekly shop. Primark is lowering prices as competition for value-conscious fashion customers intensifies. Meanwhile, beauty and luxury brands are moving beyond products and free samples towards experiences, consultatio…
podcast · 24 Jul 2026 · Operator voice
UK Retail: M&S Goes Bigger, Primark Cuts Prices & Beauty Gets Personal
M&S is building a bigger proposition around the family weekly shop. Primark is lowering prices as competition for value-conscious fashion customers intensifies. Meanwhile, beauty and luxury brands are moving beyond products and free samples towards experiences, consultatio…
news · 23 Jul 2026 · Trade press · primary theme
FamilyMart Is Turning the Convenience Store Into a Destination
FamilyMart has opened FAMIMA PARK AZABUDAI, its first flagship store in Tokyo, as part of a strategy to turn the convenience store into a retail destination.
podcast · 22 Jul 2026 · Trade press
Starbucks Korea, Lefties UK, AI Beauty and Adidas Bangkok
Five global retail stories in one concise briefing: Starbucks Korea’s marketing crisis, retail-crime legislation in Canada and the US, AI-powered beauty at shu uemura, Lefties’ UK launch and Adidas’ community-focused Bangkok store.Five international retail developments in unde…
podcast · 22 Jul 2026 · Trade press
Starbucks Korea, AI Beauty Mirrors and Lefties’ UK Launch
Starbucks Korea’s Tank Day promotion led to public backlash and an unusual company-wide response. What should international brands learn from the mistake? Alex Rezvan and Jill from the National Retail Federation examine five stories influencing global retail: Starbucks Korea a…
news · 22 Jul 2026 · Operator voice
H2O Retailing Rebuilds Japanese Retail Around Unified Commerce
H2O Retailing Corporation is modernising its technology foundations to connect data, AI, stores and human service around a single customer relationship.
news · 21 Jul 2026 · Trade press · primary theme
M&S, Aldi and Holland & Barrett Reveal Retail's Growth Strategy
From destination flagship stores to experiential activations and culturally relevant marketing, the UK's leading retailers are proving that growth today depends on creating experiences customers want to be part of, not simply transactions they need to make.
podcast · 21 Jul 2026 · Trade press · primary theme
Milan's Retail Shift: Community, Culture & Curated Luxury (Video)
Experience alone isn't enough.On the next stop of our Road to NRF Europe, The Retail Podcast arrives in Milan to explore how one of Europe's fashion capitals is redefining luxury retail.If Madrid showed us retail as a destination and London demonstrated experiential re…
podcast · 21 Jul 2026 · Trade press · primary theme
Milan's Retail Shift: Community, Culture & Curated Luxury Video
Milan has long been recognised as one of the world's luxury capitals, but what makes its retail experience so distinctive? In this episode of The Retail Podcast, we explore how Milan moves beyond experiential retail to focus on something even more valuable—curation. Walking th…
podcast · 17 Jul 2026 · Trade press · primary theme
M&S Pantheon, the World Cup Spending Effect and Aldi Goes Baldi
What does M&S’s investment in its renewed Oxford Street flagship tell us about the future of physical retail? Simone Oloman and Alex Rezvan examine the new M&S Pantheon format and the growing need for stores to become places customers actively choose to spend time in. …
podcast · 17 Jul 2026 · Trade press · primary theme
M&S Bets on Oxford Street, Aldi Goes Baldi and the FIFA Effect
M&S has renewed almost 100,000 square feet of retail space on Oxford Street. Aldi temporarily became Baldi for Pitbull. Holland & Barrett created a wellness pub.Simone Oloman and Alex Rezvan discuss what these stories reveal about destination stores, cultural relevance…
news · 17 Jul 2026 · Trade press · primary theme
Pomelo Built Stores Around Mobile, Not the Other Way Around
Pomelo pioneered a mobile-first omnichannel retail model in Southeast Asia, using physical stores to support e-commerce and reduce purchase anxiety.
news · 16 Jul 2026 · Trade press
Uniqlo, Zara and FamilyMart Reveal New Rules of Global Retail
Uniqlo, Zara and FamilyMart show how disciplined expansion, omnichannel stores and experience-led retail are rewriting the playbook for global growth.
podcast · 15 Jul 2026 · Trade press
Uniqlo, Shein and FamilyMart: Global Retail’s New Playbook
Uniqlo is expanding, Shein is approaching a possible Hong Kong listing, and FamilyMart is transforming the convenience store into a fashion and cultural destination.Alex and Jill also discuss Onitsuka Tiger, Inditex’s omnichannel model and what international retail events reve…
podcast · 15 Jul 2026 · Trade press
Uniqlo’s Global Surge, Shein’s IPO Test and FamilyMart’s Reinvention
Uniqlo is reporting strong international momentum. Shein is moving closer to a possible Hong Kong listing while facing a leadership transition and continuing legal scrutiny. FamilyMart, meanwhile, is attempting to transform the convenience store into a destination for food, fa…
news · 15 Jul 2026 · Trade press · primary theme
Ingka Centres: "We Are a Meeting Place, Not a Shopping Centre"
At Shoptalk Europe 2026, Ingka Centres' Kajsa Gihan argued the future of physical retail is not shopping - it is meeting places people choose to spend time in.
podcast · 14 Jul 2026 · Vendor · primary theme
Inside London's Most Innovative Retail Experiences Before NRF Paris (Video)
Retail is changing faster than ever—and London is showing what the future looks like.Ahead of NRF Europe, we take you on a retail roadshow through one of the world's most influential shopping destinations to explore how leading brands are transforming the in-store experience. …
podcast · 14 Jul 2026 · Trade press · primary theme
Inside London's Most Innovative Retail Experiences Before NRF Paris
Retail is changing faster than ever—and London is showing what the future looks like. Ahead of NRF Europe, we take you on a retail roadshow through one of the world's most influential shopping destinations to explore how leading brands are transforming the in-store experience.…
podcast · 13 Jul 2026 · Trade press · primary theme
RH London, Harvey Nichols & the Future of Luxury
Luxury retail is evolving beyond products and this week's World Retail Signals explores exactly why.Alex is joined by Ian and Niamh from the World Retail Congress to discuss the biggest retail developments shaping the industry today.In this episode:RH London's new flag…
podcast · 13 Jul 2026 · Trade press · primary theme
RH London, Harvey Nichols & the Future of Luxury
Luxury retail is evolving beyond products and this week's World Retail Signals explores exactly why. Alex is joined by Ian and Niamh from the World Retail Congress to discuss the biggest retail developments shaping the industry today. In this episode: RH London's new flagship …
news · 8 Jul 2026 · Operator voice · primary theme
Why 5 Million People Still Visit SM Supermalls Every Day Despite the Rise of E-commerce
SM Supermalls President Steven Tan explains why customer-first innovation, inclusivity and community experiences continue to fuel double-digit growth across one of the world's largest mall operators.
podcast · 7 Jul 2026 · Operator voice · primary theme
How SM Supermalls Serves 5 Million Shoppers Every Day | Steven S. Tan President
Can physical retail still outperform e-commerce?In this exclusive interview recorded live at NRF 2026: Retail's Big Show Asia Pacific, Steven S. Tan, President of SM Supermalls, explains why physical shopping centres continue to thrive by putting customers at the centre of…
podcast · 7 Jul 2026 · Operator voice · primary theme
How SM Supermalls Serves 5 Million Shoppers Every Day | Steven S. Tan President
Can physical retail still outperform e-commerce? In this exclusive interview recorded live at NRF 2026: Retail's Big Show Asia Pacific, Steven S. Tan, President of SM Supermalls, explains why physical shopping centres continue to thrive by putting customers at the centre of ev…
podcast · 26 Jun 2026 · Trade press · primary theme
Lacoste, Nadine Merabi, Wimbledon Pop-Ups, JD Sports & Disney Collectibles: This week in UK Retail
This week on Five Things Friday UK Edition, Alex is joined by Simone Oloman, co-founder and CEO of For Tonight / Neft, a rapid delivery business for retailers, to unpack five retail stories from a quieter but still revealing week in UK fashion, lifestyle and consumer culture.F…
podcast · 26 Jun 2026 · Trade press
Lacoste, Nadine Merabi, Wimbledon Pop-Ups, JD Sports & Disney Collectibles: This week in UK Retail
This week on Five Things Friday UK Edition, Alex is joined by Simone Oloman, co-founder and CEO of For Tonight / Neft, a rapid delivery business for retailers, to unpack five retail stories from a quieter but still revealing week in UK fashion, lifestyle and consumer culture. …
podcast · 19 Jun 2026 · Trade press
Meta Glasses, Walmart Drones & Retail's Biggest Shifts This Week
Retail innovation continues to accelerate. In this episode of Five Things Friday USA, Joe and Jill explore five major stories shaping the future of commerce: • Meta's expanding partnership with Best Buy and the rise of AI-powered smart glasses • Walmart's aggressive drone deli…
podcast · 19 Jun 2026 · Trade press
Meta Glasses, Walmart Drones & Retail's Biggest Shifts This Week
Retail innovation continues to accelerate.In this episode of Five Things Friday USA, Joe and Jill explore five major stories shaping the future of commerce:• Meta's expanding partnership with Best Buy and the rise of AI-powered smart glasses• Walmart's aggressive drone…
podcast · 19 Jun 2026 · Operator voice
How Brands Reach Gen Z Without TikTok + Coach's Retail Masterclass
What happens when brands can no longer rely on social media to reach younger consumers? In this week's Five Things Friday UK, retail expert Simone Oloman, Co-Founder and CEO of NIFT, joins us to discuss one of the biggest questions facing retail marketers today: how brands sta…
podcast · 19 Jun 2026 · Trade press
The Retail Trends Reshaping APAC: Pomelo, Temu, Miniso & More
This episode of Five Things Friday explores major retail developments across APAC and global markets. Ruth Kewell and Alex discuss Pomelo's mobile-first retail model in Southeast Asia, the worsening retail conditions in Australia, and the international expansion of Chinese ret…
podcast · 19 Jun 2026 · Trade press
The Retail Trends Reshaping APAC: Pomelo, Temu, Miniso & More
This episode of Five Things Friday explores major retail developments across APAC and global markets. Ruth Kewell and Alex discuss Pomelo's mobile-first retail model in Southeast Asia, the worsening retail conditions in Australia, and the international expansion of Chinese…
news · 17 Jun 2026 · Trade press
Peter Ruis: John Lewis Is Betting on AI, Resale and Expert Service
At Shoptalk Europe 2026 in Barcelona, John Lewis Managing Director Peter Ruis said Britain's most recognisable retailer is no longer competing with other department stores but with specialist brands, social platforms, AI search engines, marketplaces and tech giants.
podcast · 17 Jun 2026 · Trade press · primary theme
Madrid’s Retail Shift: Lessons From the Street, Not the Boardroom
Madrid isn’t just a tourist destination. It is becoming a retail destination.In this episode, we explore how Sephora and Calvin Klein are using street-level activations in Madrid to create community, experience and engagement.What does this reveal about the future of physical …
podcast · 17 Jun 2026 · Trade press · primary theme
Madrid’s Retail Shift: Lessons From the Street, Not the Boardroom
Madrid is famous for tourism, culture, tapas and beautiful architecture. But walk through Gran Vía and another story starts to appear. In this episode of The Retail Podcast, we explore how Madrid is evolving from a tourist hotspot into a serious retail destination. From Sephor…
podcast · 16 Jun 2026 · Operator voice
How AI, Data and Hospitality Are Rewiring Retail in Japan
Recorded live at NRF APAC 2026, this episode features Toru Koyama, Executive Officer & Head of IT and Digital Promotion Group at H2O Retailing Corp., and Executive Officer & GM of Digital Innovation Division at Hankyu Hanshin Department Stores, Inc. In this conversatio…
podcast · 16 Jun 2026 · Operator voice
How AI, Data and Hospitality Are Rewiring Retail in Japan
Recorded live at NRF APAC 2026, this episode features Toru Koyama, Executive Officer & Head of IT and Digital Promotion Group at H2O Retailing Corp., and Executive Officer & GM of Digital Innovation Division at Hankyu Hanshin Department Stores, Inc. In this conversatio…
podcast · 29 May 2026 · Trade press
UK Retail Shake-Up: Ocado, Lidl, M&S Safety & Brand Collabs and a big thank you to COACH UK
In this episode of Five Things Friday UK, Alex and Simone discuss major shifts across UK and European retail. Topics include Ocado’s growing role as a grocery technology platform, Lidl overtaking Morrisons, M&S’s staff safety initiative with WalkSafe, and the role of store…
podcast · 26 May 2026 · Operator voice · primary theme
Retail vs Netflix: Why Stores Are Fighting for Attention
Retail is no longer just competing for customer spend. It is competing for attention. In this episode of Podcast Sessions, Richard Fisher, Head of Store Design at Holland & Barrett, joins us live from the EuroShop floor to explore how physical retail is changing in the att…
podcast · 26 May 2026 · Operator voice · primary theme
Retail vs Netflix: Why Stores Are Fighting for Attention
Retail is no longer just competing for customer spend. It is competing for attention.In this episode of Podcast Sessions, Richard Fisher, Head of Store Design at Holland & Barrett, joins us live from the EuroShop floor to explore how physical retail is changing in the atte…
news · 25 May 2026 · Trade press
Alex Baldock on Currys, AI and Retail's Industrial Revolution
Outgoing Currys CEO Alex Baldock on why AI is the biggest general purpose technology since steam power, the retailer's 75% UK share in AI laptops, and how 'home of AI' translates to colleagues, SMBs, and stores.
podcast · 15 May 2026 · Trade press
Stores Are Growing Again — Here's Why Retail Crime Didn't Stop It | World Retail Signals
Retail is entering a new era shaped by AI, organized retail crime, and a renewed investment in physical stores.In this episode of Five Things Friday — USA Edition, Alex sits down with Jill Dvorak, SVP of Content at the National Retail Federation (NRF), to unpack the biggest re…
podcast · 15 May 2026 · Trade press
Why M&S, Topshop, H&M & Vogue Are Winning Fashion Culture Again
Why are heritage fashion brands suddenly winning again? This episode explores how M&S, Topshop, H&M, Vogue and Laura Ashley are using experiential retail, collaborations and nostalgia marketing to reconnect with younger audiences. Topics include: M&S’s Ibiza runway…
podcast · 15 May 2026 · Operator voice
Retail Crime, AI Commerce & Why Stores Are Expanding Again
AI is reshaping commerce. Retailers are investing in stores again. And organized retail crime has become one of the industry’s biggest policy priorities. This week, Jill Dvorak from the National Retail Federation joins Five Things Friday - USA Edition to discuss: The latest or…
news · 14 May 2026 · Trade press
Fressnapf's Torsten Toeller on Building a €5B Pet Empire
Fressnapf founder Torsten Toeller built one of Europe's largest pet retail empires from a single store funded with 50,000 German marks. At the World Retail Congress, he reflected on 36 years of franchising, vertical integration, costly missteps, and why the future of pet care …
podcast · 8 May 2026 · Trade press
Why Retail Is Splitting in Two | Ted Baker, AI Commerce, Anthropologie & Coal Drops Yard
Retail isn’t dying — it’s polarising.In this week’s episode of Five Things Friday, we unpack the biggest shifts shaping retail right now, from shrinking UK retail square footage to the rise of AI-powered shopping agents.We discuss:Why mid-market retail is under pressureTed Bak…
podcast · 1 May 2026 · Trade press · primary theme
Retail’s Experience Era: Longchamp, Claire’s Comeback & AI’s Reddit Problem | 5 Things Friday UK
This week on 5 Things Friday UK edition, we break down the retail stories shaping the high street, physical stores, discovery, customer experience, AI, and the future of retail.The episode starts with a spotlight on Positive Retail, described in the conversation as a more cura…
podcast · 1 May 2026 · Trade press · primary theme
Retail’s Experience Era: Longchamp, Claire’s Comeback & AI’s Reddit Problem | 5 Things Friday UK
This week on 5 Things Friday UK edition, we break down the retail stories shaping the high street, physical stores, discovery, customer experience, AI, and the future of retail. The episode starts with a spotlight on Positive Retail, described in the conversation as a more cur…
podcast · 24 Apr 2026 · Trade press · primary theme
Louis Vuitton Is Opening a Hotel. What Does That Mean for Retail? | 5 Things Friday UK
Retail is moving fast, and this week’s Five Things Friday breaks down the brand moves that matter.Alex is joined by Simone, co-founder and CEO of NIFT — Need It For Tonight, a rapid delivery infrastructure business powering retail through a fashion marketplace app and B2B plug…
podcast · 20 Apr 2026 · Trade press · primary theme
Macy's Is Closing Stores. Carrefour Is Opening in Africa. What's Really Happening in Global Retail | World Retail Signals
In this episode of World Retail Signals, co-hosts Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress, join Alex to unpack the retail developments shaping leadership thinking across the UK, Europe, Africa and the US.T…
podcast · 20 Apr 2026 · Trade press
Retail Crime, JD.com, Carrefour Africa & Macy’s Closures | World Retail Signals
In this episode of World Retail Signals, co-hosts Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress, join Alex to unpack the retail developments shaping leadership thinking across the UK, Europe, Africa and the US. …
podcast · 17 Apr 2026 · Trade press · primary theme
Gymshark Is Opening Gyms. Selfridges Is Going VIP. Is This What Loyalty Looks Like Now?
Retail is undergoing a fundamental shift—from product-driven transactions to experience-led ecosystems.In this episode of 5 Things Friday, we break down the most important retail trends shaping 2026:Gymshark is launching its first physical gym, signalling a move from apparel b…
podcast · 17 Apr 2026 · Trade press · primary theme
The Future of Retail: Gymshark Gyms, Selfridges VIP Strategy & Loyalty Reinvented
Retail is undergoing a fundamental shift—from product-driven transactions to experience-led ecosystems. In this episode of 5 Things Friday, we break down the most important retail trends shaping 2026: Gymshark is launching its first physical gym, signalling a move from apparel…
podcast · 13 Apr 2026 · Trade press
World Retail Signals: The New Rules of Retail (AI, Stores, Profit)
World Retail Signals breaks down the retail shifts that matter most right now. In this episode, Alex is joined by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress, to explore the trends reshaping global retail — fr…
podcast · 13 Apr 2026 · Trade press
The New Rules of Retail in 2026: AI, Profitability & the Store's Comeback | World Retail Signals
World Retail Signals breaks down the retail shifts that matter most right now.In this episode, Alex is joined by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress, to explore the trends reshaping global retail — fro…
podcast · 10 Apr 2026 · Trade press · primary theme
Adidas x ASOS, Experiential Retail & Uber Eats Loyalty Shift | Five Things Friday
Physical retail isn’t dead, boring retail is.This episode breaks down the smart retail moves winning right now: collabs, pop-ups, experiences, and loyalty that works across ecosystems.In this episode of Five Things Friday, the conversation covers the retail stories shaping the…
podcast · 10 Apr 2026 · Trade press · primary theme
Adidas x ASOS, Experiential Retail & Uber Eats Loyalty Shift | Five Things Friday
Physical retail isn’t dead, boring retail is. This episode breaks down the smart retail moves winning right now: collabs, pop-ups, experiences, and loyalty that works across ecosystems. In this episode of Five Things Friday, the conversation covers the retail stories shaping t…
podcast · 7 Apr 2026 · Trade press · primary theme
Part 2 Top 10 Most Innovative Retail Stores in the World | From Pop Mart to Louis Vuitton
In Part 2 of this conversation, Matthew Brown — Retail Trend Futurist & Keynote Speaker — joins Alex to break down some of the most innovative retail concepts in the world right now.From Pop Mart in Bangkok and Nespresso’s Flatiron flagship to Restoration Hardware, Gentle …
podcast · 7 Apr 2026 · Trade press · primary theme
Part 2 Top 10 Most Innovative Retail Stores in the World | From Pop Mart to Louis Vuitton
In Part 2 of this conversation, Matthew Brown — Retail Trend Futurist & Keynote Speaker — joins Alex to break down some of the most innovative retail concepts in the world right now. From Pop Mart in Bangkok and Nespresso’s Flatiron flagship to Restoration Hardware, Gentle…
podcast · 7 Apr 2026 · Trade press
World Retail Signals: AI, Store Reinvention, Loyalty & Retail Trends Across Europe, Asia and the US
Welcome to World Retail Signals, the podcast from World Retail Congress, hosted by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress. In this episode, the conversation spans Europe, Asia and the US, exploring the re…
podcast · 7 Apr 2026 · Trade press
World Retail Signals: AI, Store Reinvention, Loyalty & Retail Trends Across Europe, Asia and the US
Welcome to World Retail Signals, the podcast from World Retail Congress, hosted by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress.In this episode, the conversation spans Europe, Asia and the US, exploring the ret…
podcast · 3 Apr 2026 · Trade press · primary theme
Retail Trends UK: Selfridges Pop-Ups, Dyson’s Bold Move, New Look & Peachy Den
Retail is evolving fast and this week’s UK retail breakdown covers the strategies brands are using to stay relevant, drive footfall, and win customers.We unpack five key retail stories shaping the industry right now:Selfridges’ Golden Goose pop-up turning retail into theatrePr…
podcast · 3 Apr 2026 · Trade press · primary theme
Retail Trends UK: Selfridges Pop-Ups, Dyson’s Bold Move, New Look & Peachy Den
Retail is evolving fast and this week’s UK retail breakdown covers the strategies brands are using to stay relevant, drive footfall, and win customers. We unpack five key retail stories shaping the industry right now: Selfridges’ Golden Goose pop-up turning retail into theatre…
podcast · 31 Mar 2026 · Trade press · primary theme
The Future of Retail Stores: Global Flagships, Store Formats & Retail Innovation
Retail is changing fast, and store formats are evolving even through crisis. In this episode of the Retail podcast, Alex sits down with Matthew from Echo Chamber to unpack what the best physical stores in the world are doing differently right now. Drawing on nearly three decad…
podcast · 31 Mar 2026 · Operator voice · primary theme
The Future of Retail Stores: Global Flagships, Store Formats & Retail Innovation
Retail is changing fast, and store formats are evolving even through crisis. In this episode of the Retail podcast, Alex sits down with Matthew from Echo Chamber to unpack what the best physical stores in the world are doing differently right now.Drawing on nearly three decade…
podcast · 20 Mar 2026 · Trade press
Target Bets on AI, Amazon Gets Faster, OpenAI Checkout, Clinique & Nuuds Five Things Friday US
In this episode of Five Things Friday US Edition, we break down five retail and commerce stories shaping the week.We cover Target’s $6 billion turnaround push, including store refits, price cuts, and a bigger AI focus; Amazon’s expanded one- to three-hour delivery rollout acro…
podcast · 20 Mar 2026 · Trade press
Target Bets on AI, Amazon Gets Faster, OpenAI Checkout, Clinique & Nuuds Five Things Friday US
In this episode of Five Things Friday US Edition, we break down five retail and commerce stories shaping the week. We cover Target’s $6 billion turnaround push, including store refits, price cuts, and a bigger AI focus; Amazon’s expanded one- to three-hour delivery rollout acr…
podcast · 19 Mar 2026 · Trade press · primary theme
5 Retail Shifts Reshaping Asia | Baby Bunting, India, Eid & AI
Edition of Five Things Friday, Ryf Quail and Yuen Low, Managing Director, AEON360, break down five retail developments shaping Asia right now.This episode covers:Baby Bunting’s store-of-the-future turnaroundWhy frontline retail roles are being redesignedIndia’s accelerating re…
podcast · 19 Mar 2026 · Vendor
5 Retail Shifts Reshaping Asia | Baby Bunting, India, Eid & AI
Edition of Five Things Friday, Ryf Quail and Yuen Low, Managing Director, AEON360, break down five retail developments shaping Asia right now. This episode covers: Baby Bunting’s store-of-the-future turnaround Why frontline retail roles are being redesigned India’s acceleratin…
podcast · 13 Mar 2026 · Trade press
5 Things Friday UK: SHEIN Xcelerator, John Lewis AI, Whole Foods Expansion & Retail Store Trends
It’s Friday 13 March, and this week’s Five Things Friday UK Edition breaks down the retail stories worth watching right now.In this episode, we cover:Links mentionedSHEIN Xcelerator – https://sheinxcelerator.com/John Lewis TikTok – https://www.tiktok.com/@johnlewis/video/76141…
podcast · 13 Mar 2026 · Trade press
5 Things Friday UK: SHEIN Xcelerator, John Lewis AI, Whole Foods Expansion & Retail Store Trends
It’s Friday 13 March, and this week’s Five Things Friday UK Edition breaks down the retail stories worth watching right now. In this episode, we cover: SHEIN opening up its infrastructure to other brands through SHEIN Xcelerator John Lewis pushing into AI-powered shopping and …
podcast · 12 Mar 2026 · Vendor
Retail Anywhere: AI Smart Kiosk Selling Products 24/7
Recorded live from the show floor at EuroShop, this episode features Vahan Vardanian, Founder and CEO of Kerpak, demonstrating an AI-powered autonomous retail platform that can transform almost any cabinet, fridge, freezer, or kiosk into a 24/7 unattended store. The idea behin…
podcast · 12 Mar 2026 · Vendor · primary theme
Retail Anywhere: AI Smart Kiosk Selling Products 24/7
Recorded live from the show floor at EuroShop, this episode features Vahan Vardanian, Founder and CEO of Kerpak, demonstrating an AI-powered autonomous retail platform that can transform almost any cabinet, fridge, freezer, or kiosk into a 24/7 unattended store.The idea behind…
podcast · 10 Mar 2026 · Operator voice
Retail Strategy Is Changing Fast: What Footfall, Sales Data & Experience Reveal
How is data reshaping retail strategy?In this episode of The Retail Podcast, Alex sits down with Mark Bruce, a data and insights leader with experience spanning the shop floor, landlord-side retail operations, and portfolio analytics, to unpack what the data is really saying a…
podcast · 10 Mar 2026 · Trade press
Retail Strategy Is Changing Fast: What Footfall, Sales Data & Experience Reveal
How is data reshaping retail strategy? In this episode of The Retail Podcast, Alex sits down with Mark Bruce, a data and insights leader with experience spanning the shop floor, landlord-side retail operations, and portfolio analytics, to unpack what the data is really saying …
podcast · 6 Mar 2026 · Trade press · primary theme
Molly-Mae, M&S, Greggs & EE: 5 Retail Moves Reshaping the High Street | Five Things Friday
Retail is moving fast, and this episode breaks down five of the clearest signals shaping the high street right now. Alex and Simone Oloman, Co-Founder of Need It For Tonight, unpack Molly-Mae’s International Women’s Day activation, Marks & Spencer’s new Putney store format…
podcast · 6 Mar 2026 · Trade press
Molly-Mae, M&S, Greggs & EE: 5 Retail Moves Reshaping the High Street | Five Things Friday
Retail is moving fast, and this episode breaks down five of the clearest signals shaping the high street right now.Alex and Simone Oloman, Co-Founder of Need It For Tonight, unpack Molly-Mae’s International Women’s Day activation, Marks & Spencer’s new Putney store format,…
podcast · 3 Mar 2026 · Trade press · primary theme
How Accessibility Impacts Bounce Rate, Basket Value, and Brand Trust
Retailers talk about UX. They talk about conversion. But too many still ship digital experiences that a huge part of the population simply can’t use.In this episode of the Wonderful Retail Podcast, Marion Ranvier (Executive Director, @Contentsquare Foundation) explains why dig…
podcast · 3 Mar 2026 · Trade press
How Accessibility Impacts Bounce Rate, Basket Value, and Brand Trust
Retailers talk about UX. They talk about conversion. But too many still ship digital experiences that a huge part of the population simply can’t use. In this episode of the Wonderful Retail Podcast, Marion Ranvier (Executive Director, @Contentsquare Foundation) explains why di…
podcast · 17 Feb 2026 · Vendor
How AI Is Doubling Fashion Conversions & Cutting Returns by 30% | Antonia Dumitriu, Irisphera
AI is no longer optional in fashion, it’s infrastructure.In this episode of The Retail Podcast, we sit down with Antonia Dumitriu, Co-Founder & CEO of @Irisphera, to explore how AI-powered virtual styling is transforming online fashion retail.Irisphera offers online brands…
podcast · 13 Feb 2026 · Trade press
Liberty x Bridgerton, Quiz Retail Goes Bust & Beauty Pop-Ups | Five Things Friday
Liberty London meets Bridgerton, Quiz enters administration, and pop-ups are taking over the UK high street — this week's Five Things Friday covers the retail stories that matter. In this episode, Alex and Simone break down five major retail and fashion stories shaping the UK …
podcast · 13 Feb 2026 · Trade press
Liberty x Bridgerton, Quiz Retail Goes Bust & Beauty Pop-Ups | Five Things Friday
Liberty London meets Bridgerton, Quiz enters administration, and pop-ups are taking over the UK high street — this week's Five Things Friday covers the retail stories that matter.In this episode, Alex and Simone break down five major retail and fashion stories shaping the …
podcast · 13 Feb 2026 · Trade press
Luckin Hits 30,000 Stores | Sephora’s K-Beauty Pivot | Why Seoul is the New Retail Capital | Five Things Friday
Retail is shifting fast across Asia-Pacific and this week’s Five Things Friday unpacks the signals every operator, brand and investor needs to watch. Low Ngai Yuen MD AEON360 & Ryf Quail (Managing Director, NRF Retail’s Big Show APAC & Middle East) joins the conversati…
podcast · 13 Feb 2026 · Trade press
Luckin Hits 30,000 Stores | Sephora’s K-Beauty Pivot | Why Seoul is the New Retail Capital | Five Things Friday
Retail is shifting fast across Asia-Pacific and this week’s Five Things Friday unpacks the signals every operator, brand and investor needs to watch.Low Ngai Yuen MD AEON360 & Ryf Quail (Managing Director, NRF Retail’s Big Show APAC & Middle East) joins the conversatio…
podcast · 10 Feb 2026 · Operator voice · primary theme
How Marine Layer Wins Conscious Consumers: Retail Experience, Sustainability & Women in Leadership | NRF
At NRF, we sat down with Alyssa Hampton and Corinne Suarez, senior retail leaders at Marine Layer, to break down what’s actually driving success in modern retail.Marine Layer has built a fast-growing retail business by focusing on conscious consumers, low-pressure in-store exp…
podcast · 10 Feb 2026 · Operator voice · primary theme
How Marine Layer Wins Conscious Consumers: Retail Experience, Sustainability & Women in Leadership | NRF
At NRF, we sat down with Alyssa Hampton and Corinne Suarez, senior retail leaders at Marine Layer, to break down what’s actually driving success in modern retail. Marine Layer has built a fast-growing retail business by focusing on conscious consumers, low-pressure in-store ex…
podcast · 6 Feb 2026 · Trade press · primary theme
Five Things Friday UK: Retail Tech, Reformation Stores, UAE Malls & What’s Next for UK Retail
In this edition of Five Things Friday UK, Alex and Simone break down the most important retail and brand signals shaping the future of shopping right now. From Reformation’s quietly embedded in-store technology to luxury pop-ups in Dubai malls, this episode explores what actua…
podcast · 6 Feb 2026 · Trade press · primary theme
Five Things Friday UK: Retail Tech, Reformation Stores, UAE Malls & What’s Next for UK Retail
In this edition of Five Things Friday UK, Alex and Simone break down the most important retail and brand signals shaping the future of shopping right now. From Reformation’s quietly embedded in-store technology to luxury pop-ups in Dubai malls, this episode explores what actua…
podcast · 3 Feb 2026 · Operator voice
Why "Local" is a Business Model, Not a Marketing Slogan | BM
How does a regional retailer scale to 86 stores in 7 years? We go on-site at BM’s La Finca flagship in Madrid with Regional Director José to uncover the "Anti-Commodity" playbook that is redefining grocery retail in Spain.In this episode, we explore:The 4 Pillars of BM: Why Fr…
podcast · 3 Feb 2026 · Trade press
Why "Local" is a Business Model, Not a Marketing Slogan | BM
How does a regional retailer scale to 86 stores in 7 years? We go on-site at BM’s La Finca flagship in Madrid with Regional Director José to uncover the "Anti-Commodity" playbook that is redefining grocery retail in Spain.In this episode, we explore:The 4 Pillars of …
podcast · 9 Dec 2025 · Operator voice · primary theme
How Place Vendôme Became a Top 3 Luxury Mall in the Middle East | Shane Eldstrom (CEO, United Developers)
In this episode, recorded at MAPIC in Cannes, we sit down with Shane Eldstrom, CEO of United Developers, the company behind Place Vendôme in Qatar – a project that has already become the #3 shopping centre for high-end fashion in the entire Middle East, just a few years after …
podcast · 9 Dec 2025 · Operator voice · primary theme
How Place Vendôme Became a Top 3 Luxury Mall in the Middle East | Shane Eldstrom (CEO, United Developers)
In this episode, recorded at MAPIC in Cannes, we sit down with Shane Eldstrom, CEO of United Developers, the company behind Place Vendôme in Qatar – a project that has already become the #3 shopping centre for high-end fashion in the entire Middle East, just a few years after …
podcast · 2 Dec 2025 · Operator voice · primary theme
Inside Europe’s Retail Property Boom: Ian Sandford on Debt Markets, Placemaking & F&B Trends
Recorded live at MAPIC 2025 in Cannes, this episode features a rare deep-dive with Ian Sandford, President of Eurofund Group, one of Europe’s most influential retail property operators. With more than €2B in assets across Spain, Portugal, Italy, Germany and the UK, Eurofund si…
podcast · 2 Dec 2025 · Operator voice · primary theme
Inside Europe’s Retail Property Boom: Ian Sandford on Debt Markets, Placemaking & F&B Trends
Recorded live at MAPIC 2025 in Cannes, this episode features a rare deep-dive with Ian Sandford, President of Eurofund Group, one of Europe’s most influential retail property operators. With more than €2B in assets across Spain, Portugal, Italy, Germany and the UK, Eurofund si…
podcast · 28 Nov 2025 · Trade press · primary theme
Five Things Friday UK: Clarks’ Comeback, Rituals’ Mind Oasis, Skims’ $5B Surge & More
Five Things Friday UK delivers another rapid-fire breakdown of the biggest moves in retail. In this episode, Simon and Alex unpack a week defined by reinvention, cultural relevance, and bold expansion plays. Clarks is rewriting its story through Cloudsteppers concept stores, c…
podcast · 20 Nov 2025 · Trade press
Coupang’s Profit Surge and China’s New Retail Powerhouse: APAC Trends with Ryf Quail & Low Ngai Yuen
Coupang is finally profitable. China’s KKR Group is redefining offline lifestyle retail. APAC’s consumer landscape is shifting fast. In this Five Things Friday — APAC Edition, Ryf Quail and Low Ngai Yuen unpack: • Coupang’s record revenue and margin transformation • Logistics …
podcast · 20 Nov 2025 · Operator voice · primary theme
Inside Rituals’ New Oxford Street Flagship: Design, Mind Oasis & Retail Innovation
⁠ @RitualsCosmeticsGlobal ⁠ has opened its newest flagship at 297 Oxford Street, London. And it’s unlike anything the brand has built before. In this exclusive tour and interview, Alex Rezvan sits down with: • Annemarie Forsyth — Managing Director UK & Ireland • Richard L…
podcast · 20 Nov 2025 · Operator voice · primary theme
Inside Rituals’ New Oxford Street Flagship: Design, Mind Oasis & Retail Innovation
@RitualsCosmeticsGlobal has opened its newest flagship at 297 Oxford Street, London. And it’s unlike anything the brand has built before.In this exclusive tour and interview, Alex Rezvan sits down with:• Annemarie Forsyth — Managing Director UK & Ireland• Richard Lems — …
podcast · 18 Nov 2025 · Trade press
AI, Tasks & Culture: How The CoOp Is Redefining Frontline Retail
How do you transform thousands of frontline colleagues from overloaded and under-informed to connected, confident, and AI‑enabled, without breaking the stores?In this episode of The Retail Podcast, Alex sits down with Chris Chandler (Head of Store Support, Midcounties Co‑op) a…
podcast · 7 Nov 2025 · Trade press · primary theme
Five stories: John Lewis’ vinyl‑driven ad; CBRE’s MAPIC signals; MINISO on Bond Street; retail parks rising; athleisure’s staying power.
Retail is back in force. Alex reports from Cannes at MAPIC on why capital is returning to physical retail. Simone unpacks the new John Lewis Christmas advert and how sentiment sells. We cover CBRE’s data, MINISO’s Bond Street bet, retail parks’ quiet surge, and why athleisure …
podcast · 7 Nov 2025 · Trade press · primary theme
Five stories: John Lewis’ vinyl‑driven ad; CBRE’s MAPIC signals; MINISO on Bond Street; retail parks rising; athleisure’s staying power.
Retail is back in force. Alex reports from Cannes at MAPIC on why capital is returning to physical retail. Simone unpacks the new John Lewis Christmas advert and how sentiment sells. We cover CBRE’s data, MINISO’s Bond Street bet, retail parks’ quiet surge, and why athleisure …
podcast · 31 Oct 2025 · Trade press
ASOS IRL, New Look Bets on Loyalty, Topshop Plays Nostalgia, Outcast Fashion +Rosalía “Berghain”
Topshop leans into Millennial nostalgia with Cara Delevingne; New Look fires up “Club New Look,” targeting scale with a £30m digital push; and ASOS takes a ten‑day Carnaby Street pop‑up mainstream with 200+ curated pieces and partner brands. We examine whether pop‑ups create m…
podcast · 31 Oct 2025 · Trade press
ASOS IRL, New Look Bets on Loyalty, Topshop Plays Nostalgia, Outcast Fashion +Rosalía “Berghain”
Topshop leans into Millennial nostalgia with Cara Delevingne; New Look fires up “Club New Look,” targeting scale with a £30m digital push; and ASOS takes a ten‑day Carnaby Street pop‑up mainstream with 200+ curated pieces and partner brands. Bonus: a culture lens on Rosalía’s …
podcast · 28 Oct 2025 · Operator voice · primary theme
What Makes Rituals Stores So Special?
Rituals’ Richard Lems reveals how the brand designs slow shopping at scale—lighting, layouts, and refits that reuse ~60% of furniture—plus the Oxford Street flagship and Mind Oasis.About this episodeWe cover global consistency, the system of rolling improvements, sustainabilit…
podcast · 24 Oct 2025 · Trade press · primary theme
5 Retail Moves You Need to Know: Gap, Morrisons, AllSaints, DFS x Pinterest, Gen Beta
Five Things Friday — Gap’s London Comeback, Morrisons’ ESL Rollout, AllSaints Pop‑Ups, DFS x Pinterest, Gen BetaToday’s agenda: five moves reshaping UK retail—and what to do next.NEWS FLASH LINE‑UP• Gap returns to London with three stores (Covent Garden, White City, Wembley) b…
podcast · 17 Oct 2025 · Trade press
Five Things USA: Walmart’s AI Leap, Ulta’s Curated Marketplace, Target’s Woolrich Revival, Levi’s Expansion & Amazon’s AI Teammate — with Jill Dvorak (NRF)
In this USA edition of Five Things Friday, Alex Rezvan and Jill Dvorak, SVP of Content at NRF, decode the five major stories shaping the retail landscape—from Target’s nostalgic fashion comeback to Walmart’s partnership with OpenAI. A rapid-fire discussion of innovation, curat…