AI in operations
Forecasting, pricing, planning and back-office automation powered by AI.
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Coverage
podcast · 28 Aug 2026 · Trade press
M&S Moves European Ecommerce Fulfilment to Zalando
Marks & Spencer is using Zalando's ZEOS platform for European ecommerce fulfilment across 22 continental European markets.Alex Rezvan and Simone Oloman, Co-founder and CEO of NIFT, cover six UK retail stories: M&S and Zalando's European fulfilment partnership; …
podcast · 24 Aug 2026 · Trade press · primary theme
Target’s AI Move, Coach Growth & the Future of US Retail
Why is Coach growing while Kate Spade declines under the same parent company?And what does Target appointing a Chief AI Officer tell us about the next phase of retail technology?In this USA edition of Five Things Friday, Alex and Jill unpack five developments shaping US retail…
podcast · 24 Aug 2026 · Trade press · primary theme
Target’s AI Move, Coach Growth and the Future of US Retail
What does Target appointing a Chief AI Officer tell us about the next phase of AI in retail? In this USA edition of Five Things Friday, Alex and Jill examine five developments shaping the US retail market — and the strategic implications behind them. Target has brought Chandu …
podcast · 19 Aug 2026 · Trade press · primary theme
A Retail Executive Goes Shopping for AI | NRF APAC 2026
What does buying AI look like when a retailer has a real problem to solve? At NRF APAC 2026 in Singapore, Alex Rezvan joins Low Ngai Yuen, Managing Director of AEON360, on a live buying mission across the show floor. Ngai Yuen is not browsing demonstrations. She has a specific…
podcast · 19 Aug 2026 · Operator voice · primary theme
A Retail Executive Goes Shopping for AI | NRF APAC 2026
Alex Rezvan and AEON360 Managing Director Low Ngai Yuen go into operator mode at NRF APAC. Ngai Yuen has a live AI and product-data requirement—and two startups she first met in New York may have the answer. This is the buying journey: the brief, the meetings, the 50,000-SKU p…
news · 17 Aug 2026 · Vendor · primary theme
Jabra Bets on Voice as the Gateway to AI for Retail's Frontline Workers
Andrew Doyle, VP for Frontline Workers at Jabra, argues that voice is becoming the natural interface between retail associates and AI agents - and that audio quality decides whether those systems work on the shop floor.
news · 14 Aug 2026 · Vendor
ReturnPro's Sender Shamiss: Retail's $890 Billion Returns Problem Has Become a Margin Opportunity
ReturnPro CEO and co-founder Sender Shamiss argues that retail's $890 billion returns problem is now a margin opportunity, spanning prevention, fraud detection, intelligent routing and recommerce.
news · 13 Aug 2026 · Vendor · primary theme
From Products to Ecosystems: Nagarro's Vision for the AI-Powered Future of Retail
AI's biggest impact on retail may not come from chatbots or personalisation. Rahul Mahajan, Global CTO at Nagarro, argues the deeper opportunity lies in rebuilding how retailers forecast demand, interact with data and connect products with services.
podcast · 10 Aug 2026 · Trade press · primary theme
What Retailers Can Expect at NRF Retail’s Big Show Europe
Why are some retail markets able to adopt AI faster than Europe? 30% off an All Access Pass: ALEX30 NRF Registration page here: https://bit.ly/4vh5Iz5. Annabelle Serres, Director of Events for NRF Retail’s Big Show Europe, discusses the barriers created by legacy infrastruct…
news · 7 Aug 2026 · Vendor · primary theme
NVIDIA's Vision for AI in Retail: Shopping Assistants, Digital Twins and the Rise of Physical AI
NVIDIA's Azita Martin on how generative AI, digital twins and physical AI are moving retail from pilots into stores, distribution centres and e-commerce.
news · 5 Aug 2026 · Trade press · primary theme
Europe Must Close Its AI Gap, Says NRF Europe Director
Artificial intelligence is transforming every part of retail, but Europe faces a unique challenge. NRF Europe Show Director Annabelle Serres says regulation, legacy systems and slower implementation risk widening the innovation gap, and the industry now needs to move from disc…
podcast · 3 Aug 2026 · Promotional · primary theme
What Retailers Can Expect at NRF Retail’s Big Show Europe
Why are some retail markets able to adopt AI faster than Europe?30% off an All Access Pass: ALEX30NRF Registration page here: https://bit.ly/4vh5Iz5.Annabelle Serres, Director of Events for NRF Retail’s Big Show Europe, discusses the barriers created by legacy infrastructure, …
podcast · 29 Jul 2026 · Trade press
Walmart Goes Viral, Amazon Bets on Robots and Wonder Hits $9B
US retail sales rose more than 11% year over year in June—but what sits behind the headline?Alex Rezvan and Jill Dvorak examine five major US retail developments:• The latest US retail-sales figures and whether the World Cup may have influenced consumer activity• International…
news · 29 Jul 2026 · Trade press · primary theme
Groceryshop 2026: AI, GLP-1 and Retail Media Face Growth Test
AI shopping, GLP-1 demand and in-store retail media will dominate Groceryshop 2026 as leaders confront the commercial decisions reshaping everyday retail.
podcast · 28 Jul 2026 · Operator voice · primary theme
5 Things Friday: WAIC 2026, JD.com's EU Bid & Decathlon's Uber Eats Move
What changes when AI stops being a productivity tool and starts becoming part of the operating system of a business?In this APAC retail briefing, Ryf Quail and the panel examine five developments:• AI-led business transformation at WAIC Shanghai• JD, CECONOMY and EU regulatory…
podcast · 28 Jul 2026 · Trade press · primary theme
5 Things Friday: WAIC 2026, JD.com's EU Bid & Decathlon's Uber Eats Move
AI is moving beyond individual productivity tools. The more important question is whether companies will redesign their operating models around it. In this edition of Five Things Friday: APAC Edition, Ryf Quail and the panel examine five developments connecting technology, mar…
podcast · 22 Jul 2026 · Trade press
Starbucks Korea, Lefties UK, AI Beauty and Adidas Bangkok
Five global retail stories in one concise briefing: Starbucks Korea’s marketing crisis, retail-crime legislation in Canada and the US, AI-powered beauty at shu uemura, Lefties’ UK launch and Adidas’ community-focused Bangkok store.Five international retail developments in unde…
podcast · 22 Jul 2026 · Trade press
Starbucks Korea, AI Beauty Mirrors and Lefties’ UK Launch
Starbucks Korea’s Tank Day promotion led to public backlash and an unusual company-wide response. What should international brands learn from the mistake? Alex Rezvan and Jill from the National Retail Federation examine five stories influencing global retail: Starbucks Korea a…
news · 22 Jul 2026 · Operator voice
H2O Retailing Rebuilds Japanese Retail Around Unified Commerce
H2O Retailing Corporation is modernising its technology foundations to connect data, AI, stores and human service around a single customer relationship.
news · 10 Jul 2026 · Trade press
Agentic Commerce Is No Longer a Pilot. Shopify, NVIDIA and Google Cloud Explain What Comes Next
At Shoptalk Europe 2026, Shopify, NVIDIA and Google Cloud outlined how leaders in agentic commerce are pulling ahead through concentrated investment, hybrid AI models and top-down leadership.
news · 7 Jul 2026 · Trade press · primary theme
Pentland Brands Says Retail AI Success Depends on Business Value, Not Hype
Ana Machado da Silva and Shopify's Peyman Naeini explain why the next phase of AI in retail will be driven by ROI, strong data foundations and enterprise-wide adoption.
news · 6 Jul 2026 · Trade press
JD Outdoors Left Its Legacy Ecommerce Platform Behind to Accelerate Innovation
Nichola Toner, Andy Burton and Peyman Naeini explain why digital transformation starts with business strategy, not technology.
news · 3 Jul 2026 · Trade press · primary theme
Kaufland Global Marketplace: AI and One-Click Europe Expansion
CTO Fabian Kothe outlines how Kaufland Global Marketplace is using AI, omnichannel retail and cross-border technology to simplify selling across Europe while creating a homegrown alternative to global ecommerce giants.
news · 1 Jul 2026 · Trade press
Alcampo and Ocado: Grocery Ecommerce Runs on Partnership
Carlos Pedreira Freire and Gregor Ulitzka explain how operational excellence, customer trust and deep collaboration are driving the next phase of online grocery growth in Spain.
news · 30 Jun 2026 · Trade press · primary theme
ASOS, Nestlé, L'Oréal: People Make AI Work in Retail
At Shoptalk Europe, leaders from ASOS, Nestlé and L'Oréal told Jordan Berke of TOMORROW that the bottleneck for AI in retail is not technology - it is people, change management, and the operating system around the tools.
podcast · 29 Jun 2026 · Trade press · primary theme
AI Search, Shopee, Action & Target: Retail’s Big Week
Retailers are facing a new discovery challenge: what happens when AI search becomes the layer between brands and customers?In this episode of World Retail, Alex is joined by Niamh and Ian from World Retail Congress to discuss what is top of mind across global retail. The conve…
podcast · 29 Jun 2026 · Trade press · primary theme
AI Search, Shopee, Action & Target: Retail’s Big Week
Retailers are facing a new discovery challenge: what happens when AI search becomes the layer between brands and customers? In this episode of World Retail, Alex is joined by Niamh and Ian from World Retail Congress to discuss what is top of mind across global retail. The conv…
news · 22 Jun 2026 · Trade press · primary theme
Holden Bale: 88% of Retailers Have Deployed AI, Only 6% Can Prove It Made Money
Merkle Global Chief Strategy Officer Holden Bale told Shoptalk Europe that 88% of enterprises have deployed AI but only 6% can prove EBITDA value, and laid out the five patterns separating real execution from performance.
podcast · 19 Jun 2026 · Trade press · primary theme
Meta Glasses, Walmart Drones & Retail's Biggest Shifts This Week
Retail innovation continues to accelerate. In this episode of Five Things Friday USA, Joe and Jill explore five major stories shaping the future of commerce: • Meta's expanding partnership with Best Buy and the rise of AI-powered smart glasses • Walmart's aggressive drone deli…
podcast · 19 Jun 2026 · Trade press · primary theme
Meta Glasses, Walmart Drones & Retail's Biggest Shifts This Week
Retail innovation continues to accelerate.In this episode of Five Things Friday USA, Joe and Jill explore five major stories shaping the future of commerce:• Meta's expanding partnership with Best Buy and the rise of AI-powered smart glasses• Walmart's aggressive drone…
news · 18 Jun 2026 · Operator voice
Arc'teryx CEO Stuart Haselden: How the Brand Grew 5x Without Betting on AI
At Shoptalk Europe, Arc'teryx CEO Stuart Haselden explained how the brand grew from $500m to $2.7bn in five years with no AI in the story - just vision, DTC control and an obsessive focus on the mountain athlete.
news · 17 Jun 2026 · Trade press
Peter Ruis: John Lewis Is Betting on AI, Resale and Expert Service
At Shoptalk Europe 2026 in Barcelona, John Lewis Managing Director Peter Ruis said Britain's most recognisable retailer is no longer competing with other department stores but with specialist brands, social platforms, AI search engines, marketplaces and tech giants.
podcast · 16 Jun 2026 · Operator voice · primary theme
How AI, Data and Hospitality Are Rewiring Retail in Japan
Recorded live at NRF APAC 2026, this episode features Toru Koyama, Executive Officer & Head of IT and Digital Promotion Group at H2O Retailing Corp., and Executive Officer & GM of Digital Innovation Division at Hankyu Hanshin Department Stores, Inc. In this conversatio…
podcast · 16 Jun 2026 · Operator voice · primary theme
How AI, Data and Hospitality Are Rewiring Retail in Japan
Recorded live at NRF APAC 2026, this episode features Toru Koyama, Executive Officer & Head of IT and Digital Promotion Group at H2O Retailing Corp., and Executive Officer & GM of Digital Innovation Division at Hankyu Hanshin Department Stores, Inc. In this conversatio…
news · 16 Jun 2026 · Operator voice · primary theme
Nadine Graf: How Estée Lauder Is Reimagining Beauty for the Speed of the Consumer
Estée Lauder EMEA President Nadine Graf on Beauty Reimagined, AI compressing innovation to 70 hours, and why relevance has a short shelf life.
news · 15 Jun 2026 · Trade press · primary theme
Zalando Co-CEO David Schröder: AI Is Rewriting Fashion Retail
Zalando co-CEO David Schröder on how AI is reshaping fashion retail, returns, and Europe's race to scale its own technology champions.
podcast · 10 Jun 2026 · Promotional
WooCommerce at Shoptalk Europe: Scaling Open-Source Ecommerce
WooCommerce is live at Shoptalk Europe in Barcelona, and the team is bringing open-source ecommerce conversations, enterprise growth strategy, and a local Barcelona touch to the show floor. In this episode, we cover WooCommerce’s presence at Booth B30, where attendees can meet…
podcast · 10 Jun 2026 · Trade press · primary theme
Retail AI, Currys & Hasbro: What’s Changing in Retail
Retail AI is moving quickly — and this episode looks at what that means for retailers, ecommerce platforms, brands, and technology leaders.In this discussion, the hosts cover a range of retail and commerce stories, including Currys in the UK, European retail activity, Hasbro, …
podcast · 10 Jun 2026 · Trade press · primary theme
Retail AI, Currys & Hasbro: What’s Changing in Retail
Retail AI is moving quickly — and this episode looks at what that means for retailers, ecommerce platforms, brands, and technology leaders. In this discussion, the hosts cover a range of retail and commerce stories, including Currys in the UK, European retail activity, Hasbro,…
news · 9 Jun 2026 · Trade press · primary theme
Shoptalk Europe 2026: Zalando, Estée Lauder and John Lewis
Day 1 of Shoptalk Europe 2026 opened with Zalando, The Estée Lauder Companies and John Lewis on the Headliner Stage, plus an afternoon block on AI readiness, data foundations and the workforce shift.
news · 5 Jun 2026 · Trade press
Know Your Customer or Lose Them to Someone Who Does: The Sharpest Lessons From World Retail Congress 2026
Zalando's AI engine, Primark x Unhidden, and Fressnapf's 2030 ambition: the sharpest customer-first lessons from World Retail Congress 2026 in Berlin.
podcast · 2 Jun 2026 · Trade press
The Future of Retail in Asia: AI, GLP-1 & Consumer Trends with Isabelle Allen (KPMG)
The future of retail is being shaped by Asia.Recorded live at NRF APAC 2026, this conversation features Isabelle Allen, Global Head of Consumer, Retail & Leisure at KPMG, discussing the trends transforming retail worldwide.Topics include:✅ Why Asia is becoming a retail inn…
podcast · 2 Jun 2026 · Trade press · primary theme
The Future of Retail in Asia: AI, GLP-1 & Consumer Trends with Isabelle Allen (KPMG)
Why is Asia becoming the world's most influential retail innovation hub? In this NRF APAC 2026 Day 1 keynote conversation, Jill Dvorak, Senior Vice President at the National Retail Federation, speaks with Isabelle Allen, Global Head of Consumer, Retail & Leisure at KPMG. T…
podcast · 29 May 2026 · Trade press · primary theme
NRF 2026 APAC Agenda: The Retail Sessions to Watch
Ryf Quail joins Alex to walk through the NRF 2026 APAC agenda just before the show opens in Singapore. This episode is a practical guide to the sessions, speakers and themes shaping this year’s event, from AI-powered supply chains and retail media to omnichannel, luxury, malls…
podcast · 29 May 2026 · Trade press
NRF 2026 APAC Agenda: The Retail Sessions to Watch
Ryf Quail joins Alex to walk through the NRF 2026 APAC agenda just before the show opens in Singapore.This episode is a practical guide to the sessions, speakers and themes shaping this year’s event, from AI-powered supply chains and retail media to omnichannel, luxury, malls,…
podcast · 29 May 2026 · Trade press · primary theme
UK Retail Shake-Up: Ocado, Lidl, M&S Safety & Brand Collabs and a big thank you to COACH UK
In this episode of Five Things Friday UK, Alex and Simone discuss major shifts across UK and European retail. Topics include Ocado’s growing role as a grocery technology platform, Lidl overtaking Morrisons, M&S’s staff safety initiative with WalkSafe, and the role of store…
podcast · 29 May 2026 · Trade press · primary theme
UK Retail Shake-Up: Ocado, Lidl, M&S Safety & Brand Collabs and a big thank you to COACH UK
This week on Five Things Friday UK, Alex and Simone unpack the biggest retail stories shaping the UK and European market.The episode covers Ocado’s major tech partnership, Lidl overtaking Morrisons, and why the UK grocery market continues to be watched globally as a model for …
news · 25 May 2026 · Trade press · primary theme
Alex Baldock on Currys, AI and Retail's Industrial Revolution
Outgoing Currys CEO Alex Baldock on why AI is the biggest general purpose technology since steam power, the retailer's 75% UK share in AI laptops, and how 'home of AI' translates to colleagues, SMBs, and stores.
news · 22 May 2026 · Trade press · primary theme
Lionel Souque Has 200 AI Projects Running. He Still Thinks Retail Is a Human Business.
REWE Group CEO Lionel Souque on crossing 100 billion euros, running 200 AI projects, and why retail still comes down to goods, customers and people.
news · 21 May 2026 · Trade press · primary theme
The Retailers Winning With AI Are Not the Ones You Think
Tesco, REWE, Zalando and Walmart are pulling ahead not because of AI, but because customer insight is the operating system they let AI scale.
news · 20 May 2026 · Trade press
Every AI Has an Opinion of Your Brand - WRC 2026
David Roth used the World Retail Congress to unveil Aura, WPP's first look at how AI models actually judge brands - and what retailers must do before the agent-to-agent commerce era arrives.
podcast · 19 May 2026 · Vendor · primary theme
Why Retailers Are Already Falling Behind on AI
AI is forcing a complete rethink of ecommerce, retail operations, and digital commerce architecture. In this episode, Kelly Goetsch — President at Pipe17 and one of the most influential voices in modern commerce technology — explains why the “status quo is no longer acceptable…
podcast · 19 May 2026 · Vendor · primary theme
Why Retailers Are Already Falling Behind on AI
AI is forcing a complete rethink of ecommerce, retail operations, and digital commerce architecture.In this episode, Kelly Goetsch — President at Pipe17 and one of the most influential voices in modern commerce technology — explains why the “status quo is no longer acceptable”…
news · 18 May 2026 · Trade press
Strait of Hormuz Oil Shock and AI Boom Reshape Global Retail
Deloitte economist Dr Kalish set out how Iran's closure of the Strait of Hormuz, rising inflation and an AI-fuelled investment surge are reshaping the global economic backdrop for retail.
podcast · 18 May 2026 · Trade press
Amazon vs Perplexity: Who Wins the AI Shopping War? | World Retail Signals
Amazon vs Perplexity could redefine the future of AI commerce.In this episode of World Retail Signals, the panel explores:Autonomous AI shopping agentsRetail workforce transformationWHP Global’s Marc Jacobs acquisitionGreggs’ expansion strategyWellness retail growthAI-powered …
podcast · 18 May 2026 · Trade press
Amazon vs Perplexity: The AI Retail Battle That Could Change Commerce
This week on World Retail Signals, the team explores one of the most important emerging battles in AI commerce: Amazon vs Perplexity and the future of autonomous AI shopping agents. The episode also covers: The changing expectations of the future retail workforce WHP Global’s …
podcast · 15 May 2026 · Trade press
Stores Are Growing Again — Here's Why Retail Crime Didn't Stop It | World Retail Signals
Retail is entering a new era shaped by AI, organized retail crime, and a renewed investment in physical stores.In this episode of Five Things Friday — USA Edition, Alex sits down with Jill Dvorak, SVP of Content at the National Retail Federation (NRF), to unpack the biggest re…
podcast · 15 May 2026 · Operator voice · primary theme
Retail Crime, AI Commerce & Why Stores Are Expanding Again
AI is reshaping commerce. Retailers are investing in stores again. And organized retail crime has become one of the industry’s biggest policy priorities. This week, Jill Dvorak from the National Retail Federation joins Five Things Friday - USA Edition to discuss: The latest or…
podcast · 14 May 2026 · Trade press · primary theme
How AI Will Transform Private Label Retail in APAC
AI-driven retail is reshaping how consumers discover products and private label brands may be one of the biggest winners.In episode of Five Things Friday- APAC Edition, the conversation explores why private label adoption across Asia-Pacific is accelerating, how retailers are …
podcast · 14 May 2026 · Trade press
AI, Private Label Retail & Consumer Trends in APAC
Private label retail in APAC is entering a major growth phase — and AI may accelerate the shift dramatically. This episode explores: Retailer-owned brands and consumer adoption AI-powered product recommendations Beauty retail competition in Australia Mecca vs Sephora The growi…
news · 13 May 2026 · Trade press
Retail Growth 2026: Why CEOs Are Fighting Harder Than Ever for Every Sale
At World Retail Congress 2026 in Berlin, AlixPartners, Pepco, Ahold Delhaize and Direct Group leaders set out the new playbook for volume-led growth, AI-driven simplification and sharper customer relevance.
podcast · 12 May 2026 · Vendor · primary theme
Why Enterprise Retail Tech Is Broken And How to Fix It | Jason Cottrell, Orium
Jason Cottrell, CEO of Orium and President of the MACH Alliance, explains how AI agents and composable commerce are reshaping enterprise retail and digital infrastructure.In this episode, we explore:AI agent ecosystemsHuman-in-the-loop AI governanceEnterprise AI architectureCo…
podcast · 12 May 2026 · Vendor · primary theme
Jason Cottrell: AI Agents, Composable Commerce & The Future of Enterprise Retail
Jason Cottrell, CEO of Orium and President of the MACH Alliance, explains how AI agents and composable commerce are reshaping enterprise retail and digital infrastructure. In this episode, we explore: AI agent ecosystems Human-in-the-loop AI governance Enterprise AI architectu…
podcast · 11 May 2026 · Trade press · primary theme
What Zalando & Primark Are Actually Doing With AI | World Retail Signals
“90% of Zalando’s marketing content is now AI generated.”Fresh from World Retail Congress, Alex sits down with Ian and Niamh to unpack the retail leadership signals shaping the industry’s future.Featuring insights from Zalando, Primark, Fressnapf, Action and Unhidden, this epi…
podcast · 11 May 2026 · Trade press · primary theme
How AI Is Reshaping Retail: Zalando, Primark & Fressnapf Insights
“90% of Zalando’s marketing content is now AI generated.” Fresh from World Retail Congress, Alex sits down with Ian and Niamh to unpack the retail leadership signals shaping the industry’s future. Featuring insights from Zalando, Primark, Fressnapf, Action and Unhidden, this e…
podcast · 8 May 2026 · Trade press · primary theme
Why Retail Is Splitting in Two | Ted Baker, AI Commerce, Anthropologie & Coal Drops Yard
Retail isn’t dying — it’s polarising.In this week’s episode of Five Things Friday, we unpack the biggest shifts shaping retail right now, from shrinking UK retail square footage to the rise of AI-powered shopping agents.We discuss:Why mid-market retail is under pressureTed Bak…
podcast · 8 May 2026 · Trade press · primary theme
Why Retail Is Splitting in Two | Ted Baker, AI Commerce, Anthropologie & Coal Drops Yard
Retail isn’t dying — it’s polarising. In this week’s episode of Five Things Friday, we unpack the biggest shifts shaping retail right now, from shrinking UK retail square footage to the rise of AI-powered shopping agents. We discuss: Why mid-market retail is under pressure Ted…
podcast · 1 May 2026 · Trade press
Retail’s Experience Era: Longchamp, Claire’s Comeback & AI’s Reddit Problem | 5 Things Friday UK
This week on 5 Things Friday UK edition, we break down the retail stories shaping the high street, physical stores, discovery, customer experience, AI, and the future of retail.The episode starts with a spotlight on Positive Retail, described in the conversation as a more cura…
podcast · 1 May 2026 · Trade press
Retail’s Experience Era: Longchamp, Claire’s Comeback & AI’s Reddit Problem | 5 Things Friday UK
This week on 5 Things Friday UK edition, we break down the retail stories shaping the high street, physical stores, discovery, customer experience, AI, and the future of retail. The episode starts with a spotlight on Positive Retail, described in the conversation as a more cur…
podcast · 17 Apr 2026 · Vendor · primary theme
Zero-Click Shopping Is Here. Here's What Retail Needs to Do Before It's Too Late
AI is fundamentally changing how consumers search, discover, and buy.In this Asia-Pacific edition of 5 Things Friday, we explore the next wave of retail transformation:* The rise of Answer Engine Optimisation (AEO) and how AI search is replacing traditional SEO* Why zero-click…
podcast · 17 Apr 2026 · Trade press · primary theme
AI Is Rewriting Retail: AEO, Zero-Click Commerce & China’s Expansion Strategy
AI is fundamentally changing how consumers search, discover, and buy. In this Asia-Pacific edition of 5 Things Friday, we explore the next wave of retail transformation: * The rise of Answer Engine Optimisation (AEO) and how AI search is replacing traditional SEO * Why zero-cl…
podcast · 13 Apr 2026 · Trade press · primary theme
World Retail Signals: The New Rules of Retail (AI, Stores, Profit)
World Retail Signals breaks down the retail shifts that matter most right now. In this episode, Alex is joined by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress, to explore the trends reshaping global retail — fr…
podcast · 13 Apr 2026 · Trade press
The New Rules of Retail in 2026: AI, Profitability & the Store's Comeback | World Retail Signals
World Retail Signals breaks down the retail shifts that matter most right now.In this episode, Alex is joined by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress, to explore the trends reshaping global retail — fro…
podcast · 7 Apr 2026 · Trade press · primary theme
World Retail Signals: AI, Store Reinvention, Loyalty & Retail Trends Across Europe, Asia and the US
Welcome to World Retail Signals, the podcast from World Retail Congress, hosted by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress. In this episode, the conversation spans Europe, Asia and the US, exploring the re…
podcast · 7 Apr 2026 · Trade press · primary theme
World Retail Signals: AI, Store Reinvention, Loyalty & Retail Trends Across Europe, Asia and the US
Welcome to World Retail Signals, the podcast from World Retail Congress, hosted by Ian McGarrigle, Chairman at World Retail Congress, and Niamh Stone, Programme Director at World Retail Congress.In this episode, the conversation spans Europe, Asia and the US, exploring the ret…
podcast · 20 Mar 2026 · Trade press
UK Retail in 5 Minutes: Amazon Rival, Alexa Upgrade, Tesco Pay Rise, Greggs & The Perfume Shop
is week’s 5 Things Friday is a fast, solo rundown of the biggest stories shaping UK retail right now. With a lot happening across the market, this episode covers five standout updates: JD.com launching Joybuy in the UK, Amazon facing fresh competition, Alexa+ and Amazon’s next…
podcast · 20 Mar 2026 · Trade press
UK Retail in 5 Minutes: Amazon Rival, Alexa Upgrade, Tesco Pay Rise, Greggs & The Perfume Shop
is week’s 5 Things Friday is a fast, solo rundown of the biggest stories shaping UK retail right now.With a lot happening across the market, this episode covers five standout updates: JD.com launching Joybuy in the UK, Amazon facing fresh competition, Alexa+ and Amazon’s next …
podcast · 20 Mar 2026 · Trade press · primary theme
Target Bets on AI, Amazon Gets Faster, OpenAI Checkout, Clinique & Nuuds Five Things Friday US
In this episode of Five Things Friday US Edition, we break down five retail and commerce stories shaping the week.We cover Target’s $6 billion turnaround push, including store refits, price cuts, and a bigger AI focus; Amazon’s expanded one- to three-hour delivery rollout acro…
podcast · 20 Mar 2026 · Trade press · primary theme
Target Bets on AI, Amazon Gets Faster, OpenAI Checkout, Clinique & Nuuds Five Things Friday US
In this episode of Five Things Friday US Edition, we break down five retail and commerce stories shaping the week. We cover Target’s $6 billion turnaround push, including store refits, price cuts, and a bigger AI focus; Amazon’s expanded one- to three-hour delivery rollout acr…
podcast · 19 Mar 2026 · Vendor · primary theme
5 Retail Shifts Reshaping Asia | Baby Bunting, India, Eid & AI
Edition of Five Things Friday, Ryf Quail and Yuen Low, Managing Director, AEON360, break down five retail developments shaping Asia right now. This episode covers: Baby Bunting’s store-of-the-future turnaround Why frontline retail roles are being redesigned India’s acceleratin…
podcast · 13 Mar 2026 · Trade press
5 Things Friday USA: ChatGPT Commerce Pause, Off-Price Retail Boom, Primark Expansion & Uniqlo Strategy
Welcome to Five Things Friday – USA Edition. Each week we break down the most important signals shaping retail in the United States in under 15 minutes. This week Jill Dvorak joins the conversation to unpack major shifts across AI commerce, value retail expansion, festival mar…
podcast · 13 Mar 2026 · Trade press · primary theme
5 Things Friday USA: ChatGPT Commerce Pause, Off-Price Retail Boom, Primark Expansion & Uniqlo Strategy
Welcome to Five Things Friday – USA Edition.Each week we break down the most important signals shaping retail in the United States in under 15 minutes.This week Jill Dvorak joins the conversation to unpack major shifts across AI commerce, value retail expansion, festival marke…
podcast · 13 Mar 2026 · Trade press · primary theme
5 Things Friday UK: SHEIN Xcelerator, John Lewis AI, Whole Foods Expansion & Retail Store Trends
It’s Friday 13 March, and this week’s Five Things Friday UK Edition breaks down the retail stories worth watching right now.In this episode, we cover:Links mentionedSHEIN Xcelerator – https://sheinxcelerator.com/John Lewis TikTok – https://www.tiktok.com/@johnlewis/video/76141…
podcast · 13 Mar 2026 · Trade press
5 Things Friday UK: SHEIN Xcelerator, John Lewis AI, Whole Foods Expansion & Retail Store Trends
It’s Friday 13 March, and this week’s Five Things Friday UK Edition breaks down the retail stories worth watching right now. In this episode, we cover: SHEIN opening up its infrastructure to other brands through SHEIN Xcelerator John Lewis pushing into AI-powered shopping and …
podcast · 12 Mar 2026 · Vendor · primary theme
Retail Anywhere: AI Smart Kiosk Selling Products 24/7
Recorded live from the show floor at EuroShop, this episode features Vahan Vardanian, Founder and CEO of Kerpak, demonstrating an AI-powered autonomous retail platform that can transform almost any cabinet, fridge, freezer, or kiosk into a 24/7 unattended store. The idea behin…
podcast · 12 Mar 2026 · Vendor
Retail Anywhere: AI Smart Kiosk Selling Products 24/7
Recorded live from the show floor at EuroShop, this episode features Vahan Vardanian, Founder and CEO of Kerpak, demonstrating an AI-powered autonomous retail platform that can transform almost any cabinet, fridge, freezer, or kiosk into a 24/7 unattended store.The idea behind…
podcast · 11 Mar 2026 · Vendor · primary theme
How to Modernize Retail: Combining Planning & Execution (1 Minute Innovation Series) 1 Minute Innovation Series
Discover how to bridge the gap between retail planning and execution in this interview with Costas Malamas, CEO of Dataviva. We discuss the "Retail Nervous System" and how a single unified system can handle everything from long-term analytics to real-time purchase orders and p…
podcast · 11 Mar 2026 · Vendor · primary theme
The End of Retail Firefighting: Building the "Retail Nervous System"
Discover how to bridge the gap between retail planning and execution in this interview with Costas Malamas, CEO of Dataviva. We discuss the "Retail Nervous System" and how a single unified system can handle everything from long-term analytics to real-time purchase or…
podcast · 17 Feb 2026 · Vendor · primary theme
How AI Is Doubling Fashion Conversions & Cutting Returns by 30% | Antonia Dumitriu, Irisphera
AI is no longer optional in fashion, it’s infrastructure.In this episode of The Retail Podcast, we sit down with Antonia Dumitriu, Co-Founder & CEO of @Irisphera, to explore how AI-powered virtual styling is transforming online fashion retail.Irisphera offers online brands…
podcast · 17 Feb 2026 · Vendor · primary theme
How AI Is Doubling Fashion Conversions & Cutting Returns by 30% | Antonia Dumitriu, Irisphera
AI is no longer optional in fashion, it’s infrastructure. In this episode of The Retail Podcast, we sit down with Antonia Dumitriu, Co-Founder & CEO of @Irisphera, to explore how AI-powered virtual styling is transforming online fashion retail. Irisphera offers online bran…
podcast · 9 Feb 2026 · Vendor
Contextual Commerce Explained: How Retail “Runs on iOS”
Unified commerce is everywhere — but Pim Vijftigschild (Chief Commercial & Partner Officer at New Black) argues the next wave is bigger: contextual commerce. In this episode, we break down what “contextual” actually means in retail: capturing the interaction that leads to …
podcast · 6 Feb 2026 · Trade press
IKEA vs. Puma: How APAC Giants are Solving the Retail Supply Chain Crisis
Retail in APAC is hitting a breaking point where "freshness" is no longer a luxury it's a survival requirement. Ryf Quail and Yuen Low break down why traditional 6-month order cycles are killing brands and how AI agents are fundamentally changing how consumers di…
podcast · 6 Feb 2026 · Trade press
IKEA vs. Puma: How APAC Giants are Solving the Retail Supply Chain Crisis
Retail in APAC is hitting a breaking point where "freshness" is no longer a luxury it's a survival requirement. Ryf Quail and Yuen Low break down why traditional 6-month order cycles are killing brands and how AI agents are fundamentally changing how consumers discover product…
podcast · 4 Feb 2026 · Trade press
NRF Big Show 2026 Breaks Records: 42,000 Attendees, Middle East Expansion & Retail Tech Trends
In this episode of Five Things Friday, Alex sits down live at the show with Ryf Quail to unpack what made this year’s event the biggest on record from 41–42,000 attendees, packed expo halls, and record exhibitor meetings, to a major global expansion announcement that reshapes …
podcast · 16 Jan 2026 · Vendor · primary theme
Retail, AI Reality & Gen Z Trends for 2026 | Five Things Friday UK
Host Alex is joined by Simone Oloman, Co-Founder & CEO of Need It For Tonight (NIFT) — often described as Deliveroo for quality fashion — for an honest discussion on what retailers are really prioritising right now. In this episode, we cover: Why Middle East retail (Abu Dh…
podcast · 16 Jan 2026 · Operator voice
NRF 2026 AI, Culture & the Future of Retail | Five Things Friday USA
In this Five Things Friday – USA Edition, we sit down with Jill, SVP of Content at National Retail Federation (NRF), live from the largest NRF show ever.With 41,000 attendees, 1,000+ exhibitors, 550+ sessions, and 100 countries represented, Jill breaks down what actually matte…
podcast · 16 Jan 2026 · Trade press · primary theme
NRF SVP Jill on AI, Culture & the Future of Retail | Five Things Friday USA
In this Five Things Friday – USA Edition, we sit down with Jill, SVP of Content at National Retail Federation (NRF), live from the largest NRF show ever. With 41,000 attendees, 1,000+ exhibitors, 550+ sessions, and 100 countries represented, Jill breaks down what actually matt…
podcast · 15 Jan 2026 · Trade press
NRF Big Show 2026 Breaks Records: 42,000 Attendees, Middle East Expansion & Retail Tech Trends
In this episode of Five Things Friday, Alex sits down live at the show with Ryf Quail to unpack what made this year’s event the biggest on record from 41–42,000 attendees, packed expo halls, and record exhibitor meetings, to a major global expansion announcement that reshapes …
podcast · 19 Dec 2025 · Trade press · primary theme
APAC Retail: The $32B AI Agent Boom & TikTok Shop Trends
How will the $32 Billion AI Agent market change APAC Retail?In this episode, Ngai Yuen Low (AEON360) and Ryf Quail (Comexposium) reveal why your product pages need to be "machine-readable" by 2028 and how TikTok Shop is evolving beyond fashion.🔥 Topics & Timesta…
podcast · 10 Dec 2025 · Promotional
How NRF’s Big Show Is Changing: AI Stage, Q&As & 40,000 Retail Pros
This year, NRF is turning the dial up on everything: AI, interactivity, speakers and scaling a 40,000‑person global audience.In this episode, I sit down with Jill from NRF to unpack how the team is bringing the 2026 global theme “The Next Now” to life at the Big Show in the US…
podcast · 10 Dec 2025 · Trade press · primary theme
How NRF’s Big Show Is Changing: AI Stage, Q&As & 40,000 Retail Pros
This year, NRF is turning the dial up on everything: AI, interactivity, speakers and scaling a 40,000‑person global audience. In this episode, I sit down with Jill from NRF to unpack how the team is bringing the 2026 global theme “The Next Now” to life at the Big Show in the U…
podcast · 2 Dec 2025 · Operator voice
John Lewis, Aubin, Joseph, Tumi & M&S: Black Friday, AI & Personal Styling | 5 Things Friday
Black Friday isn’t a day anymore. It’s a month-long pressure cooker – and it’s forcing retailers to rethink everything from promotions to product pages.Correction note: In the episode I mention a jumper with 7% wool – the actual composition was 8% wool.Why Black Friday has mor…
podcast · 25 Nov 2025 · Operator voice · primary theme
Secrets Behind Famous Retail Success! Two Customers: Human + AI, 6% Checkout Lift, 21k Weekly Signal
Julia Paulsen, Director of Ecommerce Nordics at Elkjøp Nordic (part of Currys plc), unpacks how to win when your store has two customers: the human and the AI assistant. We cover data quality, MACH, omnichannel execution, and the culture that turns OKRs into commercial outcome…
podcast · 25 Nov 2025 · Operator voice · primary theme
Secrets Behind Famous Retail Success! Two Customers: Human + AI, 6% Checkout Lift, 21k Weekly Signal
Julia Paulsen, Director of Ecommerce Nordics at Elkjøp Nordic (part of Currys plc), unpacks how to win when your store has two customers: the human and the AI assistant. We cover data quality, MACH, omnichannel execution, and the culture that turns OKRs into commercial outcome…
podcast · 18 Nov 2025 · Trade press · primary theme
AI, Tasks & Culture: How The CoOp Is Redefining Frontline Retail
How do you transform thousands of frontline colleagues from overloaded and under-informed to connected, confident, and AI‑enabled, without breaking the stores?In this episode of The Retail Podcast, Alex sits down with Chris Chandler (Head of Store Support, Midcounties Co‑op) a…
podcast · 3 Nov 2025 · Vendor · primary theme
AI Won’t Replace Merchandisers — It’ll Make Them Superhuman
AI, Merchandising & the Next Era of Retail with Noah (何诺亚) HerschmanAI isn’t replacing retail jobs — it’s enhancing them. In this episode of The Retail Podcast, host Alex Rezvan speaks with Noah (何诺亚) Herschman, Retail & Ecommerce Senior Executive and Global AI Strateg…
podcast · 3 Nov 2025 · Operator voice · primary theme
AI Won’t Replace Merchandisers — It’ll Make Them Superhuman | Noah Herschman (Intel, ex-Microsoft)
AI, Merchandising & the Next Era of Retail with Noah (何诺亚) HerschmanAI isn’t replacing retail jobs — it’s enhancing them. In this episode of The Retail Podcast, host Alex Rezvan speaks with Noah (何诺亚) Herschman, Retail & Ecommerce Senior Executive and Global AI Strateg…
podcast · 24 Oct 2025 · Trade press
5 Retail Moves You Need to Know: Gap, Morrisons, AllSaints, DFS x Pinterest, Gen Beta
Five Things Friday — Gap’s London Comeback, Morrisons’ ESL Rollout, AllSaints Pop‑Ups, DFS x Pinterest, Gen BetaToday’s agenda: five moves reshaping UK retail—and what to do next.NEWS FLASH LINE‑UP• Gap returns to London with three stores (Covent Garden, White City, Wembley) b…
podcast · 21 Oct 2025 · Vendor
How Eagle AI Delivers 7:1 ROI Through Personalization & Gamification — with Cédric Chéreau, Co-Founder
This episode dives into the mechanics of AI-powered personalization with Cédric Chéreau, Co-Founder of Eagle AI (ex-Untie Nots). Eagle AI’s platform delivers scalable, signal-based personalization that predicts behaviour and nudges loyalty — generating 7:1+ ROI and unprecedent…
podcast · 17 Oct 2025 · Trade press · primary theme
Five Things USA: Walmart’s AI Leap, Ulta’s Curated Marketplace, Target’s Woolrich Revival, Levi’s Expansion & Amazon’s AI Teammate — with Jill Dvorak (NRF)
In this USA edition of Five Things Friday, Alex Rezvan and Jill Dvorak, SVP of Content at NRF, decode the five major stories shaping the retail landscape—from Target’s nostalgic fashion comeback to Walmart’s partnership with OpenAI. A rapid-fire discussion of innovation, curat…
podcast · 7 Oct 2025 · Operator voice · primary theme
How Best Buy’s Supply Chain Chief Sees AI Transforming Retail - Mark Irvin with NRF’s Jill Dvorak & Alex Rezvan
AI, upskilling, and the future of intelligent supply chains — live from NRF Europe.At NRF Europe, Jill Dvorak sits down with Best Buy’s Executive Vice President and Chief Supply Chain Officer, Mark Irvin, and Alex Rezvan from The Retail Podcast to explore how artificial intell…
podcast · 3 Oct 2025 · Trade press
Shopify + ChatGPT Checkout, Walmart’s Bold Food Shift, Amazon’s New Grocery Play | Live Retail Recap
Retail is moving faster than ever—AI, private labels, and the holiday promo wave are reshaping how we shop. In this episode, Alex and Joe go live across YouTube, LinkedIn, and Twitch to unpack the week’s biggest stories:⏱️ Timestamps00:00 – Intro: First live broadcast00:40 – S…
podcast · 14 Sept 2025 · Trade press
Asda’s Adaptive Line, JLP’s H1, AI Carts at Morrisons, 5 Things Friday UK with Simone Oloman
Five Things Friday (UK) with the incredible Simone Oloman — • Adaptive fashion at Asda • JLP’s H1 turnaround plan • AI trolleys at Morrisons • Barbour × FARM Rio • Oxford Street car‑free dayThis week we break down five UK retail stories shaping the Golden Quarter: George at As…
podcast · 11 Sept 2025 · Trade press
APAC Retail in 13 Minutes: Mobile Commerce, 1-Hour Delivery, Korea Tourism, Urban Revivo, AI Grocery
APAC is running a different retail race: mobile-first commerce, one-hour delivery wars, tourism tailwinds in Korea, China fast-fashion push overseas, and a working model of AI-native grocery in Singapore. In this Five Things Friday APAC with Ryf Quail (NRF APAC) we break down …
podcast · 29 Aug 2025 · Trade press · primary theme
Five Things Friday: US Retail - Walmart AI, Travis Kelce, American Eagle, Gap & Best Buy
US retail news: Walmart marketplace AI and next‑day delivery, Gap’s denim push, Best Buy’s refurb engine, Cracker Barrel’s logo U‑turn, plus A&F × NFL. Subscribe for weekly retail strategy.American Eagle’s latest ambassador buzz & denim warsGap’s creative burst and the…
podcast · 15 Aug 2025 · Trade press
EU Retail in Focus: Smart Checkouts, Summer Sales Slump & Brand Resilience
From AI-powered supermarket lanes to shifting consumer habits, Alexandra Boisson & The Retail Podcast team unpack Europe’s retail trends.In this Five Things Friday – EU Edition, Alexandra Boisson and Alex from The Retail Podcast dive into the latest shifts in the European …
podcast · 15 Aug 2025 · Trade press · primary theme
Retail’s Summer Shake-Up: AI in Stores, Experiential Flagships & UK Openings with Simone Oloman
From Currys’ Action AI rollout to Space NK’s Willy Wonka-style flagship, this week’s top UK retail stories.In this summer edition of Five Things Friday, Alex from The Retail Podcast is joined by Simone Oloman (Co-Founder, NIFT) and Dave to unpack the hottest retail stories in …
podcast · 6 Aug 2025 · Vendor · primary theme
How Computer Vision is Transforming Retail Operations: UK Supermarket Morrisons Case Study
In this episode, we explore how Focal Systems is driving innovation in retail with cutting-edge AI and computer vision technology. Discover how Focal Systems partnered with UK grocery giant Morrisons to streamline stock control, boost on-shelf availability, and enhance custome…
podcast · 5 Aug 2025 · Vendor
Intent-Driven Commerce: Solving Retail’s Biggest Frustration
Shopping online can feel like navigating endless aisles of irrelevant products, leaving customers frustrated and retailers losing sales. In this insightful episode of The Retail Podcast, host Alex speaks with Warren Cowan, CEO of Foundit, about how retailers can transform cust…
podcast · 29 Jul 2025 · Vendor
Is Email Dead? Debunking the Myth with Ben Jackson, Klaviyo MD EMEA
Ben Jackson of Klaviyo explains why email still outperforms, how regional channel preferences are shifting (Germany loves WhatsApp, Nordics swear by SMS), and where AI genuinely moves the needle for retail CMOs drowning in data. Host Alex digs into practical roadblocks—from si…