NRF2023 Improving the customer journey with, Richard Hammond CEO UNCROWD

Richard Hammond discusses improving the customer journey with The Retail Podcast (from #nrf2023 ) In this episode Richard covers the following and much more:👉 #NPS Vs #analytics👉 The new normal or not👉 #personas Vs Mindstates👉 The choice #economy and winning in #retail!👉 …