The Retail Podcast
Every episode of The Retail Podcast with an on-page player, chapters, show notes and a full transcript where the feed provides one.
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269 episodes
274 days agoHow NRF’s Big Show Is Changing: AI Stage, Q&As & 40,000 Retail Pros
This year, NRF is turning the dial up on everything: AI, interactivity, speakers and scaling a 40,000‑person global audience.In this episode, I sit down with Jill from NRF to unpack how the team is bringing the 2026 global theme “The Next Now” to life at the Big Show in the US…
16m 07sListen on pageTranscript
275 days agoHow Place Vendôme Became a Top 3 Luxury Mall in the Middle East | Shane Eldstrom (CEO, United Developers)
In this episode, recorded at MAPIC in Cannes, we sit down with Shane Eldstrom, CEO of United Developers, the company behind Place Vendôme in Qatar – a project that has already become the #3 shopping centre for high-end fashion in the entire Middle East, just a few years after …
5m 32sListen on pageTranscript
280 days agoSingles’ Day, Black Friday & Quick Commerce: APAC Retail’s New Peak Season
Black Friday isn’t a day anymore. Singles’ Day now stretches across weeks. Quick commerce promises groceries in 15–30 minutes. In this APAC edition of Five Things Friday, co‑hosts Ngai Yuen Low & Ryf Quail break down how peak season is changing across China, Southeast Asia…
13m 44sListen on pageTranscript
282 days agoInside Europe’s Retail Property Boom: Ian Sandford on Debt Markets, Placemaking & F&B Trends
Recorded live at MAPIC 2025 in Cannes, this episode features a rare deep-dive with Ian Sandford, President of Eurofund Group, one of Europe’s most influential retail property operators. With more than €2B in assets across Spain, Portugal, Italy, Germany and the UK, Eurofund si…
8m 44sListen on page
- 282 days ago
John Lewis, Aubin, Joseph, Tumi & M&S: Black Friday, AI & Personal Styling | 5 Things Friday
Black Friday isn’t a day anymore. It’s a month-long pressure cooker – and it’s forcing retailers to rethink everything from promotions to product pages.Correction note: In the episode I mention a jumper with 7% wool – the actual composition was 8% wool.Why Black Friday has mor…
13m 34sListen on page
- 289 days ago
Secrets Behind Famous Retail Success! Two Customers: Human + AI, 6% Checkout Lift, 21k Weekly Signal
Julia Paulsen, Director of Ecommerce Nordics at Elkjøp Nordic (part of Currys plc), unpacks how to win when your store has two customers: the human and the AI assistant. We cover data quality, MACH, omnichannel execution, and the culture that turns OKRs into commercial outcome…
24m 04sListen on pageTranscript
293 days agoCoupang’s Profit Surge and China’s New Retail Powerhouse: APAC Trends with Ryf Quail & Low Ngai Yuen
Coupang is finally profitable. China’s KKR Group is redefining offline lifestyle retail. APAC’s consumer landscape is shifting fast.In this Five Things Friday — APAC Edition, Ryf Quail and Low Ngai Yuen unpack:• Coupang’s record revenue and margin transformation• Logistics inn…
5m 44sListen on pageTranscript
294 days agoInside Rituals’ New Oxford Street Flagship: Design, Mind Oasis & Retail Innovation
@RitualsCosmeticsGlobal has opened its newest flagship at 297 Oxford Street, London. And it’s unlike anything the brand has built before.In this exclusive tour and interview, Alex Rezvan sits down with:• Annemarie Forsyth — Managing Director UK & Ireland• Richard Lems — …
14m 08sListen on pageTranscript
296 days agoAI, Tasks & Culture: How The CoOp Is Redefining Frontline Retail
How do you transform thousands of frontline colleagues from overloaded and under-informed to connected, confident, and AI‑enabled, without breaking the stores?In this episode of The Retail Podcast, Alex sits down with Chris Chandler (Head of Store Support, Midcounties Co‑op) a…
22m 39sListen on pageTranscript
307 days agoFive stories: John Lewis’ vinyl‑driven ad; CBRE’s MAPIC signals; MINISO on Bond Street; retail parks rising; athleisure’s staying power.
Retail is back in force. Alex reports from Cannes at MAPIC on why capital is returning to physical retail. Simone unpacks the new John Lewis Christmas advert and how sentiment sells. We cover CBRE’s data, MINISO’s Bond Street bet, retail parks’ quiet surge, and why athleisure …
13m 24sListen on pageTranscript
311 days agoAsia’s Retail Revolution: How Super Apps and Culture Are Redefining the Future | Ryf Quail x Low Ngai Yuen
Asia’s retail landscape is evolving faster than anywhere else on Earth—and this episode brings you the inside view.Host Alex Rezvan sits down with Ryf Quail, Managing Director of NRF APAC, and Low Ngai Yuen, former Chief Merchandise & Marketing Officer at AEON Malaysia, bo…
20m 10sListen on pageTranscript
- 311 days ago
AI Won’t Replace Merchandisers — It’ll Make Them Superhuman
AI, Merchandising & the Next Era of Retail with Noah (何诺亚) HerschmanAI isn’t replacing retail jobs — it’s enhancing them. In this episode of The Retail Podcast, host Alex Rezvan speaks with Noah (何诺亚) Herschman, Retail & Ecommerce Senior Executive and Global AI Strateg…
16m 04sListen on pageTranscript
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