Retail’s Next Frontier: Leadership, Agility & Digital Influence with Ben Miller of Shoptalk

In this powerhouse episode of The Retail Podcast, Alex sits down with Ben Miller, VP of Content at Shoptalk, to unpack what’s really shaping the future of global retail.

From rising pressure on operational efficiency to the explosive growth of retail media and AI-powered discovery, this conversation goes deep into:

How leaders are navigating uncertainty

Why in-store tech investment is skyrocketing

The mindset shift retailers need to thrive

Key regional differences between the US and Europe

What’s next for grocery, CPG, and digital influence

As Shoptalk expands globally—with shows in the US, Europe, and now Abu Dhabi—Ben shares what he’s hearing from hundreds of retail leaders and why cultural adaptability and digital-first thinking are now non-negotiables.

📍 Recorded inside The Hive offices, just weeks before Shoptalk Europe 2025.

Shoptalk, retail leadership, grocery trends, digital transformation, Ben Miller, retail podcast, retail innovation, retail media, AI in retail, physical vs digital retail, eCommerce strategy, store tech, retail mindset, European retail, CPG insights, retail search behavior, inventory management, loyalty programs, global retail events, Shoptalk Europe, Retail Podcast with Alex

retailpodcast, shoptalkeurope, futureofretail, grocerytrends, digitalretail, retailleadership, retailinnovation, ecommerce2025, instoretech, aiinretail

Business

Retail & Shopping

Marketing

Technology

Entrepreneurship

Leadership

Innovation

Grocery

Digital Strategy

(June 1, 2025)

Stereo MP3

128kbps or higher

Loudness normalized to -16 LUFS