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AI in Retail: How Executives Are Embedding AI

577 days ago10 February 2025Alex Rezvan29m 07s

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📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations.

🎧In This Episode, You’ll Learn:

✔️ Why AI investment in retail is surging (+52% budget increase)

✔️ How AI is shaping customer experience, supply chain & marketing

✔️ The biggest AI governance challenges & how to solve them

✔️ How retailers should align AI with their brand strategy

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Hashtags (For Discoverability):

#AIinRetail #RetailTech #RetailInnovation #ArtificialIntelligence #RetailTrends

AI in retail, artificial intelligence in retail, AI-powered retail, retail innovation, AI trends, IBM research, customer experience AI, supply chain AI, digital transformation, AI governance, AI for business, AI-driven strategy, retail marketing AI

Transcript

Five useful signals from the people shaping global retail. Every Friday.

Part of the Retail Network