executive
Richard Hammond
Mentioned in 2 items.
podcast · 01/02/2023
NRF2023 Improving the customer journey with, Richard Hammond CEO UNCROWD
CEO UNCROWD
Richard Hammond discusses improving the customer journey with The Retail Podcast (from #nrf2023 ) In this episode Richard covers the following and much more:👉 #NPS Vs #analytics👉 The new normal or not👉 #personas Vs Mindstates👉 The choice #economy and winning in #retail!👉 …
podcast · 22/06/2020
Friction Vs Reward with CEO of Uncrowd & Author Richard Hammond
CEO of Uncrowd & Author
Richard has been in the retail industry for approximately 35 years, from stores to authoring the best-selling retail manual Smart Retail, which is currently in its 4th edition and is available in 22 languages. In 2018, Richard and his co-founder embarked on building the next g…