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Retail Prophet
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podcast · 06/10/2026
AI in Retail Won't Be Your Edge, Trust Will | Doug Stephens
Doug Stephens, Founder of Retail Prophet, argues that AI in retail will never be a competitive advantage. Customer trust, earned through fairness to shoppers, staff and suppliers, is the edge that lasts.Alex Rezvan, Host of The Retail Podcast, and Doug cover why only 15% of Am…